Inn at Vanessie

Hot water in sink was lukewarm at best. Cheap colored plastic film on windows was peeling off. Staff was very helpful with an issue.

There was a great deal of construction surrounding the hotel and the road was closed to enter the parking lot and an alternate route was not clearly marked. The late check in was not ideal and my door code had to be changed three times so I could enter my room. Though the hotel was clean, someone’s reading glasses were left on the T.V stand and the T.V was on when I entered my room making me think maybe someone was already in my room and this was assigned to me incorrectly. I don’t think I will stay here again. I also read that the hotel had a bar and restaurant and was looking forward to food and a beverage when I arrived, only to find this closed at 8 pm upon my arrival and I was unable to have dinner that night. Lastly, there was a fee that was not clearly stated up front that I read when I received my papers for late check in stating that I owed an additional fee of $30 for a resort fee.

I love the uniqueness of each room and it's design matching the NM architecture and decoration. The service was excellent and they even help us planned a day trip to Taos, NM., by giving us some points to see along the way. It is not about the trip but the journey.

Great beds and pillows! Great Santa Fe style decor. Nice bathroom. We were in the room facing the street on the 1st floor so had trouble sleeping with street noise and light. There was an unidentifiable perfume-like oder we couldn’t identify which was overwhelming. Finally by morning it was nearly gone.

I had booked this site because they offered breakfast as one of the amenities. When I got there, I was told the hot water heater was broken and they could not serve food. They had "hoped" to have it fixed by April 1. I was then told they had not been open in the restaurant for "a while". I was then told there was a $30 a day resort fee and it would be reduced to about $16 a day and they charged me $64.51 for four days. The resort fee amenities included water, ice, coffee and snacks all day. The only thing I saw was a water urn and ice. One day I went in and asked for a bottle of water and was given one. The next day I went in and asked for a bottle of water, and they wanted to charge me, different person. I don't know why it takes so long to get a water heater fixed. I do not feel this is a VIP location.

Our room was very charming and comfortable, we were able to to use the kiva fireplace as well.

Stayed at Inn at Venessie during our spring break and enjoyed the unique boutique styled rooms that embodies Santa Fe architecture. Definitely recommend staying here.

The heat in our room was broken, which they knew ahead of time because they had set up space heaters but did not tell us about. They did not change our room when we requested it.

Spacious, comfortable room; knowledgeable, friendly staff; close to Santa Fe plaza and everything around it. It was off-season for the hotel’s own restaurant, but the dining room was lovely and the coffee in the lobby was good. Highly recommended!