Four Seasons Resort Rancho Encantado Santa Fe

We went for two nights on a girls trip and booked on Amex, over 3 k for two nights. The room is nice but the hotel is nothing special. The worst part was the service. The hotel told us we have $100 credit and $70 per breakfast which we used. When we left the hotel told us that the credit did not apply as we didn't put incidentals on Amex and gave them a visa instead. They charged us an extra $270. When we called and said that we were never told that we need to give Amex for incidental (which we happly would have) the manager hung up on us! This is the worst experience at 4 seasons we ever had and that manager needs to get dismissed! He wouldn't give us the contact of his manager! We expect someone from 4 seasons to contact us right away as this is absolutely unacceptable. We will not be staying at 4 seasons ever again.

This is a beautiful property. Our room (casita???) was beautiful and elegant. The staff at the resort were all friendly and helpful. The food at the on-site Terra restaurant was excellent. I highly recommend the Dulce de Leche Warm Cake for dessert, but know that it's big enough for two people, so bring a friend! It was one of the best dessert experiences I have had anywhere.

We stayed for a glorious four nights last month, loved it and can't wait to return. The casitas are lovely, comfortable and spacious, and the whole property feels like it fits in perfectly in the desert setting, as Four Seasons often do. We had breakfast at Terra every morning and food and service were always excellent, with a special mention for Estrella for providing wonderful and warm service to start our day. The food was also fantastic, and I am still dreaming of those blue corn pancakes. We had a wonderful and quiet dinner there one evening as well, where food wine and service again were exceptional. We used the hotel shuttle just about every day to drive us into town near the plaza or Canyon Road, and enjoyed chatting with Elijah and the rest of the drivers. We visited the spa every afternoon and loved the private courtyard sauna and hot tub, it was a great way to wind down before dinner; to sit in the courtyard under the sun and listen to the birds chirping. Overall, we can't say enough good things about it and look forward to coming back.

Very peaceful nice place but in room dinning takes really long time to come but everything else is amazing it is so buetiful and all of that stuff and I came with my family and dinner was nice but took long to come. service was awesome I just really loved it you guys should come. Subscribe to sickburns YouTube channel

First experience at Four seasons rancho encantado was exceptionally wonderful. Local and had never been to this establishment but was invited by some neighbors and thier family. Walking in to a friendly hello and welcome in by Mynor. We decided to have a quick lunch in the Terra restaurant. Hostess was personable (didn't get her name) We were waited on by Kevin who was always on top of our needs and had some great menu recommendations. Restaurant was fairly empty (surprised) since food and prices were fair. Had the Terra Burger and it was absolutely great! We preceded to walk the resort after lunch and walked to the Spa, very tranquil and relaxing as soon as you walk in. I can go on and on but I can say I will definitely be going back with friends to enjoy especially when the weather is warmer and can enjoy the patio.

Dined at Terra restaurant with a friend. We were not guests at the resort but referred by a local friend. Went in for breakfast and sat in Terra bar, although small and quiet, still welcoming. Restaurant staff were attentive and and accommodating ( gentleman and young lady server I did not get names but both sweet) We were welcomed with complimentary banana bread as we waited for our breakfast. Breakfast dishes as expected and pricing not out of range. Will definitely be back on my next visit to Santa Fe to try lunch or dinner.