Edgewater Beach Inn & Suites

The location was the only good thing about this place and the discounted boardwalk armbands. That’s it!

Unfortunately I would not recommend this hotel to anyone. The location is incredible. However their booking practices are deceptive and the customer service is disgusting. Looks like this hotel was absolutely fabulous at some point but ownership is awful

We booked the 118 Giant Dipper room and absolutely love it. It's our standard go-to whenever we go to Santa Cruz! Absolutely love the room, the patio and how pleasant every single person is who's part of this hotel!

The only problem I had was calling a couple days ahead of time and no one ever answered the phone for hours

We had safety concerns as we drove up. Santa Cruz needs to do a better job to improve tourist peace of mind in the surrounding area. The hotel looked pleasant, but we had issues with a loud group literally banging on the walls and many cars coming/going relative to that group. The room had very little privacy and inadequate ventilation. Bedding and room decor did not match the per night price. We checked out shortly after check-in and simply forfeit our first nights fee to seek other accommodations. The front desk clerk was very accommodating and helpful relative to our issues.

WAY OVERPRICED compared to others. Tiny, barely adequate room. "Breakfast" barely qualified as such. VERY limited choices, served in the front desk lobby, WITH NOWHERE TO SIT except outside at one very small table for two. Front desk women just stared at us the whole time, no greeting or conversation, just surveilling us to, what, make sure we didn't take too much? Weird. Creepy. Stayed at the Hampton Inn two week later, Way WAY better than Edgewater.