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Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.4
Dịch vụ4.4
Vệ sinh4.4
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Sắp xếp theo:
Tất cả đánh giá(74)
Đánh giá tích cực(13)
Đánh giá có ảnh/video(4)
Phòng tuyệt vời(4)
Lielie Lily
Phòng King Deluxe với hiên
Lưu trú vào thg 11, 2024
Một mình
46 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 12, 2024
Just the perfect location. Love everything about Da Vinci. Staff lovely and welcoming.
Dịch
Trevor_Pilot
Lưu trú vào thg 9, 2022
Vợ chồng
1 đánh giá
3.7/5
Đăng tải vào 2 thg 10, 2022
Very disappointed after our stay at The DaVinci Hotel.
I was thoroughly looking forward to this stay as I have not stayed in this hotel before and it had been on my list, check in took quite long, which didn't bother me initially but ended up being a compounding factor after everything else, we had booked online and it took close to an hour for us to get checked in and given our room key, we used this time to look around.
When we finally got to our room, we quickly left everything and went to the mall then had dinner, we got back relatively late and only upon getting back did we notice the bed was 2 single beds pushed together, however we booked and paid for a delux king room, needless to say I spent the duration of the evening falling through the 2 beds as I was trying to cuddle my lady, so I didn't get much sleep to say the least.
When we got up in the morning I quite badly needed a coffee to wake me up after the night I had and Lo and behold, the coffee machine was not working!
By this point you can imagine the frustration.. so we got dressed and went down for breakfast, the process of simply getting a coffee took close to 40 minutes, let alone the food arriving! We actually ended up getting up and leaving because we had plans for the day and did not expect to wait over an hour for our breakfast to arrive! The cold food that was available at the buffet was very dry as well but we scoffed it down and went on our way, it was only while we were walking out that the juice we ordered when we arrived was beginning to make its way to our table, so we were given the bottle and we went on our way
We mentioned the incorrect room as well as the coffee machine to the lady at the checkout desk, to which I was reassured that next time we stay it will be nice
I can very confidently confirm that there will not be a next time from us, as we do expect a certain service when checking into a 5 star hotel and paying the price that comes along with it
On a positive note, the concierge was helpful with taking our luggage to the room
Such a pity for a lovely perfectly located place to put such little effort into the quality they provide
Dịch
Phản Hồi Từ Khách Sạn: Good day,Thank you very much for taking the time to share your experience with us. Please accept my sincerest apologies for only responding now - we experienced technical difficulties with our system that meant we could not reply to your review. We have, however shared all your feedback with the relevant management when we received it and can assure you that these matters were addressed.Thank you again for your feedback.Kind regards,Andrew van HasseltGeneral Manager
icefibi
Phòng Giường King Tiêu Chuẩn
Lưu trú vào thg 2, 2022
Một mình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 5, 2022
Lovely room, customer service was top notch, proximity to the Sandton shopping mall and Nelson Mandela Square was a huge plus....I mean just an elevator down and you are in the mall. You could actually bring your shopping cart into the hotel.
Dịch
Phản Hồi Từ Khách Sạn: Good day,Thank you very much for taking the time to share your experience with us. Please accept my sincerest apologies for only responding now - we experienced technical difficulties with our system that meant we could not reply to your review. We have, however shared your wonderful review with all the staff.Thank you again for your feedback.Kind regards,Andrew van HasseltGeneral Manager
JOAO ALEXANDRE
Phòng King Deluxe với hiên
Lưu trú vào thg 5, 2024
Người đi công tác
44 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 8, 2024
Excelente hotel. Localização muito boa com muitos restaurantes próximos.
Phản Hồi Từ Khách Sạn: Good day, thank you very much for taking the time to share your experience with us. I am truly sorry for the negative experience that you had and can assure you that these matters will be addressed.Kind regards,Andrew van HasseltGeneral Manager
Tài Khoản Khách
Phòng Giường King Tiêu Chuẩn
Lưu trú vào thg 10, 2024
Người đi công tác
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 11, 2024
お部屋は大変綺麗で、スタッフの方も親切で素晴らしい滞在でした。
Dịch
Phản Hồi Từ Khách Sạn: Good day, thank you very much for taking the time to share your experience with us. I am truly happy to hear that you enjoyed your time with us and your wonderful survey will be shared with all.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,DAVINCI Management
zengjie9527
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 5, 2024
Người đi công tác
10 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 7, 2024
房間挺大的,位置很好,就在商場裏面。離展館非常近,走路兩三分鐘就能到,很方便。
Dịch
Tài Khoản Khách
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 12, 2023
Người đi công tác
63 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 4, 2024
酒店可以直接到santon mall,離曼德拉廣場很近。房間有些小,床也小。
Dịch
ShawnGong
Phòng Giường King Tiêu Chuẩn
Lưu trú vào thg 6, 2024
Người đi công tác
42 đánh giá
3.7/5
Đăng tải vào 5 thg 8, 2024
酒店和商場連通,逛商場很方便。
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2023
Người đi công tác
5 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 5 thg 12, 2023
清潔、サービスが行き届いている。市中心にあり、各種施設へのアクセスがよい
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2023
Người đi công tác
8 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 9, 2023
房間乾淨衞生,緊鄰商場,出行方便
Dịch
Phản Hồi Từ Khách Sạn: Good day, thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your wonderful comments will be shared with all.Kind regards,Andrew van HasseltGeneral Manager