Burlington Hotel

This is such a lovely hotel. A minute away from the seafront, shops and restaurants. There’s even a shop across the road which is very handy. Lots of parking available right outside the hotel. Rooms are very clean and comfortable. Breakfast is very satisfying. Lots to choose from, cereals, toast, juices, hot drinks and cooked breakfast. Evening entertainment most evenings and a lovely entertainment area. There’s a beautiful garden to enjoy and relax in. There’s a laundry room which is very useful, especially for those beach towels and costumes. The staff are so friendly and helpful.

Fantastic caring staff. Make you feel so welcome. Room was amazing. Always feels like a home from home. Can't wait to go back. Nothing was too much trouble. Beds very comfy. Sarah was so accommodating especially as it was a spur of the moment booking. Thankyou so so much.

There’s basic and there’s basic!! Outside is shabby and not at all appealing. Needs painting and updating. Inside at the reception everything is disorganised and unfriendly. No lift. Plenty of OAP’s struggled up the stairs. Older receptionist refused to give first aid to an elderly pensioner. The room is grubby - absolutely filthy round the toilet and behind cupboards disgusting. Beds uncomfortable. The heating was so hot in the room, it prevented us from sleeping. Knob on radiator broken so couldn’t adjust the excessive heat. When I mentioned this to the receptionist, her response was, ‘I can’t please everyone and the customers drive me up the wall’! Shower pitiful, it actually scolded my feet. No hairdryer. No sockets. Used a dangerous extension lead! Overall, very disappointing. I can’t understand why this so called hotel is able to continue trading. NEVER AGAIN