Paganakan Dii Tropical Retreat

As others have stated, this is a rustic hotel so if you’re expecting luxuries then I would recommend Sepilok Nature Lodge instead. Otherwise, this is a decent accommodation. Maybe slightly on the pricier side given the facilities. The veggie curry from the restaurant was delicious and the rooms were clean. The outdoor bathrooms facilities were interesting but for one night, it’s a good enough hotel. It’s further away from the sanctuaries but the hotel provides free shuttles around feeding time.

Fabulous experience, stayed with my teenage children and wider family and was a wonderful adventure. Food was great, beds comfortable. Son talking here,my enjoyment for this place was amazing.My first impressions were very low but after the food I was very very happy 😊. I hope to come back again.It was a very great time 🕰️ 😃

We stayed in the shared accommodation which was fine, 5 bunk beds in one space but the space was big enough and didn't feel cramped. Theres no Aircon in the shared accommodation but the 4 fans were sufficient at night, although the room was pretty hot in the day so hard to find somewhere cool enough to chill. The whole place is a little run down, the reception/restaurant area was nice, it has WiFi and a great view of the jungle, lots of mosquitos so bring repellent. There's a free shuttle bus at 9am, 2pm and 4pm that goes to the sun bears, orangutans and rainforest discovery centres. There arnt any shops walking distance. Be warned they only accept cash and the closest ATM is a 60RM taxi away. The food menu prices were fair but the food is basic. Free breakfast in the morning. The staff are also really nice. The only serious downside but a reason we'd never stay here again is the toilets and showers. The toilets are musky, humid and smelly. The showers have untreated bricks exposed and orange mold, just really grotty and not a nice experience using them.

Room much nicer and bigger than expected (family room) with lovely views. Nice breakfast options and lots of trip options and lifts if needed. Limited food options in evening but food good.

Amazing place nestled inside the forest. Comfortable beds and clean surroundings with super amazing staffs. Good food served in the in-house restaurant. Reasonably priced. The free shuttle to the Orang Utan Sanctuary is a plus. Connectivity from the main reception to the dorms/chalets when it rains could be a bit of a hassle.

This place is just amazing. The accommodation is clean, cozy with everything you need and in a nice calm area. But what really made our stay here unforgettable is the amazing stuff. They helped us with any situation and had always good advise for our plans in the area. Recommended to stay here 100% we would stay there anytime again.

We just left this place and it has been a wonderful stay! Staff accompanied us from the lobby to our room (second furthest one and it's a few minutes walking) to show us how things worked. Only the remote of the AC was missing, but they told us they were looking for it :) It still worked, but you just couldn't regulate the temperature. It sat at 22 degrees (perfect!) The place offers 3 free shuttles a day to the urang utang center, sunbear center and Rainforest Discovery Center at 9am/2pm/6pm. They offer a pretty wide variety of food on their menu which you can also pre-order when you want to eat straight away after for example going on the RDC night walk or when you wake up at a specific time in the morning. Breakfast wasn't really all that special, but still you left not hungry and that is the most important. The view from our room and from the lobby is spectacular beyond words! We snapped some amazing pictures just from our balcony alone! Side note: the toilet seat really could use a modern upgrade. The plastic is falling apart... Side note 2: don't leave any food, even sealed (!), in your room because it WILL get eaten at night by small critters sneaking in your room! Although staff warned this might happen :D Side note 3: cash only!

We really liked this place! The views from the dining area and rooms are amazing. The room was clean and had everything we needed upon arrival. We really enjoyed the outside shower and the mosquito net by the bed was an added value. The staff were very nice and helped us when needed. Even when they didn’t understand much english they tried their best to help us as much as possible. The food was tasty and they had some nice vegetarian options as well. The food always arrived quickly and you can also choose to pre order your food so you’re sure you’ll have it in time when you have somewhere to go. The resort is close to the orang utan and sun bear rehabilitation center and the rainforest discovery center. They offer multiple free shuttles a day which is very nice. They also offer transport to the RDC night walk (would recommend!!) And it’s also possible to get some private transport to the bus terminal (for example) We were happily surprised by seeing some wildlife in the resort! There are a lot of squirrels, snakes and special birds. So make sure to keep an eye out if you want to spot some wildlife while relaxing.

The only nice part was staying in the fringes of the forest. Other parts of our one night stay were lacking somewhat… The parts which weren’t great: 1. They did not send us our towels. We had checked in to our hut right at the end and they informed that they would send the towels ‘shortly’. The towels never came. We had go to reception twice and they kept saying they they had sent the towels. We waited like ＞ 2 hours and it was not a pleasant walk back and forth to reception. We only got our towels after we insisted on waiting at reception. 2. They make us take off our shoes at reception. This was ok but the single unisex toilet upstairs was absolutely filthy with urine/water on the floor and toilet paper all over the floor. And we had to enter barefoot if we wanted to use this toilet. 3. The one and only restaurant at reception serves food really slow. Be prepared to wait ＞ 1 hour for food. Or… when we ordered, the lady will inform that everything is not available except for fried rice and fried mee. Waited ＞ 1 hour for these too. Worse: other people could order whatever they wanted and their orders arrived much faster. 4. They only accept cash. So strange and so unfriendly. 5. They either have no beer or warm beer.