Parador de La Gomera

Ambiente tranquilo y agradable,buen servicio y trato cercano

Hôtel répondant à l'ensemble des attentes dans cette catégorie. Personnel au professionnalisme et relationnel parfait. Lieu calme permettant de pleinement profiter des vacances. Le restaurant est également excellent

Muy tranquilo buena atencion

A worthy holder of the #1 hotel in La Gomera. We stayed there twice at the start and finish of a self-guided trekking holiday in La Gomera. The location of the hotel is just fantastic - on a cliff top overlooking the harbour with gorgeous grounds and a large outdoor pool area. The rooms are generously sized, well appointed with good WiFi. The food in the restaurant is absolutely delicious for breakfast and dinner. I would have given 5 stars but on the first night my wife’s main course was somehow missed off the dinner order and so I’d finished when hers arrived. On our last night there were no such issues and the seafood was fantastic

Our flight to Madeira was diverted to Tenerife, where we were forced to stay overnight. Rather than take the hotel offered by our airline, we jumped on a ferry, and stayed the night at Parador de la Gomera. We're very glad we did. It was so beautiful and well run (with a great restaurant), it ended up being one of the highlights of our trip: we made lemonade out of lemons!

Unfortunately, I’m unable to comment on the quality of the rooms or the location of Parador la Gomera, as we were unable to complete our stay. However, I can speak to our experience with the hotel’s customer service during the booking process and subsequent cancellation. My partner and I had carefully planned a special anniversary trip to the Canary Islands, including a stay at this hotel. Sadly, just before our departure, he was unexpectedly hospitalized. Due to ongoing medical complications, we had no choice but to cancel the entire trip. Every other hotel we had booked throughout the Canary Islands responded with empathy and understanding, offering full refunds in light of the circumstances. Parador la Gomera was the sole exception. Despite offering to provide documentation to verify the medical emergency, the only option we were given was a six-month voucher—a gesture that may be useful to some but was simply not feasible for us, especially given the constraints of a teaching schedule and the cost involved in rescheduling an international trip. While policies are important, so is compassion. Unfortunately, our interaction with Parador la Gomera left us with the impression that customer well-being is secondary to retaining booking revenue—even when cancellation occurs with ample notice and for unavoidable reasons.