Borgo San Quirico d'Orcia B&B - Capitano Collection

Ottimo Hotel diffuso, pulito e con una buonissima colazione. Buon rapporto qualità prezzo

Unfortunately, our experience at this hotel was far below any acceptable standard, especially considering the price we paid. The first impression was disappointing – although check-in was stated to begin at 4 PM, we arrived at 4:20 PM and the room still wasn't ready. We were met with bags of linens and a cleaner who had just started cleaning. We were only able to enter the room at 5:20 PM, without any prior notice of the delay. Had we known, we would have stayed longer in Florence instead of waiting around unnecessarily. After finally entering the room, I was met with another unpleasant surprise – the bathroom floor was wet from mopping, and I slipped the moment I stepped inside. Given everything that had already happened, this was the final straw. Additionally, while the parking is technically nearby, it is accessed via a flight of stairs, which is extremely impractical if you have luggage – as we did. This information was not provided, but it absolutely should have been, as it’s crucial for many guests. An even bigger issue was the shared space – a kitchen and dining area used by all guests, located directly outside the rooms. Nowhere in the accommodation description was it stated that the rooms are within a shared apartment. Had we known that, we never would have booked our stay here. You can constantly hear other guests literally sitting outside your door, which does not contribute to any sense of privacy or comfort. The room also lacked basic amenities such as a trash bin, aside from a small one in the bathroom. And as an “apology” for everything mentioned, we received a voucher for their shops – which were closed every time we tried to visit. In short, a lack of transparency and a complete disregard for the guests. A huge disappointment and a poor experience I wouldn’t wish on anyone. It’s a shame, because this accommodation could have had potential – if it were managed by someone with more professionalism and respect for their guests.

The concept is to renovate village houses into hotel rooms while providing breakfast and other amenities in another building. The rooms were nice, not great, but I still loved the concept. Breakfast, lunch and dinner are served at the "Palazzo" a few hundred meters away on a semi-covered outdoor patio. Breakfast was excellent but in late September it can feel like camping out. Shivering while sipping your coffee is not quite a luxury experience. We were here on a bike tour. We have toured throughout Europe and many times in Italy. This is the very first hotel I have ever encountered which charges to store bikes in a garage: 5 euros per bike per night. We were there for 6 days. I could understand if we had e-bikes that needed to be plugged into a power source, but ours were just leaned against the wall - for 5 euros each per night. Also be aware that the pool is off limits unless you are staying in the Palazzo. And the nice outdoor patio, you can only use it if you buy drinks from the bar. Lastly the staff at the front desk were thoroughly disagreeable. It was as if they didn't understand that we were the guests and their job was to welcome and assist us, not that we asked for much more than room keys. Having said that, the restaurant staff were gracious, friendly and accommodating. Again, I loved the concept, but the execution needs some work. Would I stay here again? Nope.

Beautiful accommodation in antique building inside the historic town, the rooms are very cozy and comfortable. The staff was very nice and helpful. Very good quality for the price, strongly recommend. San Quirico d’Orcia is in the middle of the valley which is in my opinion the best country side you can see in Tuscany

Siamo già stati in questa stupenda struttura e siamo tornati , silenziosa situata in zona pedonale San Quirico d'Orcia è meravigliosa e la struttura una perla incastonata. Esistono strutture per ogni esigenza anche per chi ha animali, hanno posteggio a pagamento diversamente esiste quello libero appena fuori dal borgo. Immancabile la cena da loro. Personale gentilissimo come tutti i toscani! Torneremo in autunno. Mara

Albergo diffuso promosso a pieni voti, noi abbiamo alloggiato alla Torre Camaldoli ma le strutture sono una più bella dell' altra. Bagno pulitissimo e confortevole anche se non ampio (siamo pur sempre in strutture medievali e vincolate), in meno di 5 minuti dal parcheggio si raggiunge la struttura e uno dei tanti gentilissimi ragazzi del personale viene ad accogliere dopo che abbiamo telefonato per avvisare del nostro arrivo. Camera ampia, confortevole (al nostro arrivo era già bella calda, così come il bagno), in una casa medievale in sasso con salottino e beni di conforto (thè/ bollitore) al piano terra. Ci viene offerto un calice di benvenuto con piccolo aperitivo nella zona bar della struttura principale, per la cena avevamo già prenotato altrove ma la colazione del mattino, presso la trattoria della struttura, è stata favolosa. Personale super disponibile, la struttura ha un occhio attento agli sprechi pur essendo sempre pronta ad aggiungere ciò che si desidera. Rapporto prezzo qualità ottimo, avendo provato ora l' albergo diffuso non faremmo cambio con l' hotel tradizionale.Il borgo e i negozi meritano una visita in qualsiasi momento dell' anno (per noi è la terza volta). Sabato e domenica li abbiamo passati alle vicine terme di Chianciano, terme sensoriali un giorno e piscine termali Theia il secondo giorno. Fantastico!