dodieo2018
ngày 31 tháng 3 năm 2022
When I had to change our trip to Belize from Dec 2021 to March 2022 due to Covid, Grand Baymen was one of the few places that had space available at my price point. I booked a 2 bedroom condo in late December, and was looking forward to all the amenities, including the pool, restaurant and bar. Two weeks before our arrival, I was notified that the pool would not be available. Then a week later, was told our 2 bedroom condo was under repair, and we were put into adjacent 1 bedroom condos. When we arrived, there was no water pressure due to something being done by the Belize water department. This problem continued past the posted date, and then we lost hot water. The one night we went to the pool bar to have dinner, it was not available because the cook was preparing meals for the workers dealing with the broken pool and a new building. When I asked before arrival if our new condo was near construction and was assured it was not, but no, it was right outside our windows and they started early and ended late. Grand Baymen made an adjustment to our rate, but it was not enough for me to ever consider going back there. The one highlight is the fitness center and instructor - though the equipment is pretty old school, there was enough basic stuff to make it work. Staff were polite, but it could not make up for all of the disruptions. When one staff person asked what could be done to make it up to us, I suggested they give us a one day pass to visit when we go back to San Pedro in Dec 2022, and the response was "it will be an exclusive resort then, so you won't be able to come here." That sealed it for me and my family. And oh yes - it is at the end of the San Pedro airstrip, so you must enjoy the sound of planes taking off and landing from 6 am til 9 pm.
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