Hotel Cerro, Autograph Collection

整體還不錯，尤其酒店自帶的餐廳很好吃，帶自助parking ，很方便 但是靠馬路，早上比較吵

Love this hotel! Perfectly located next to many nice restaurants. We enjoyed hanging out by the pool and the service staff was amazing. We had a nightcap at their restaurant and bar downstairs before getting a good nights rest. We took the bikes for a ride the next day before checking out. We’ll be back!

The room is very clean and comfortable. It sits in the middle of SLO downtown, and is very convenient for shopping. The only problem is across from my room there is a pub, and it played loud EDM music all night until 1:30am, and their were talking so loud that I can hear them talking on third floor.

Valen, the desk clerk when we checked in was excellent. The morning desk clerk with a mustache should look for a career where he does not interact with people.

This was a great find! And it's nice to know it's part of the Bonvoy/Marriott family. Over the past several years, we have only stayed at The Granada Hotel while visiting SLO, unaware of this property. The location was perfect for us, as we like walking around town. With valet parking, it was easy to forget we had a car. The rooms were beautiful. The living garden used by the restaurant was lovely, the pool was refreshing, there were many beautiful sitting areas, and the food at the restaurant was delicious. The only annoying issue is that the property is cashless, so everything has to go to your room or a credit card. I tried to get a change for $20 to give the valet and housekeeping a tip, but they couldn't do that because they were cashless. We would have kept small bills on us if we had known that. Management should keep a little cash so that tips can be left by those trying to check out and get on the road.

Hotel Cerro was great. Facility was very clean and highly secure. Staff very friendly and helpful. Close to downtown market which we appreciated.

We enjoyed our stay at Hotel Cerro! Our room was very spacious, the rooftop pool was great and the onsite restaurant was quite good. My only complaint was charging me for drip coffee in the morning,$6 !! Honestly drip coffee at a hotel like this should be complimentary and ( in the hotel lobby) especially in the mornings… Overall we enjoyed our stay - conveniently located downtown and walking distance to many great spots!

bar restaurant by the pool not open despite front desk saying it’s “supposed to be open” - 3 days in a row. Found a contact lens in our bed, gross. Charged $40 for a soda and beer despite showing a $30 beverage free/card? Handed vouchers for free beverages but then told they were only for one certain type of drink? the motion sensor in the bathroom when you walk in the restroom bothersome as it wakes everyone up in the middle of the night and is a blaring light at 2am. The nightlight on the wall had to be covered up with a stack of chairs. Noise from a corner DJ on the street at 8:30am. Not the stay we recall. Disappointed this round. Lots of incremental charges on our bill and the amenities list feels like a bait and switch. Help us with something that will convince us to return.

Amazing location service staff restaurant in the hotel café across the street beyond amazing rooms!