Mike M
ngày 11 tháng 10 năm 2024
Beautiful location, but do not stay here! We booked for 3 nights but left after one. The air conditioning was broken, leaving us in a scorching room. After breakfast, we returned to find no water; when it finally came back (hours later), it was brown and filled with sediment. Eventually someone came and got the water fixed but no hot water, only cold. Staff were rude and unhelpful, and the manager refused to talk to us or issue a refund, blaming us instead. They said it was too far into our stay despite most of the day was spent waiting on them to fix the water. We packed up and left and found a much more pleasant place to stay. Oh yea they never fixed the air conditioning or even attempted to and the pools are FILTHY! Save yourself the hassle—find a better place! TL:DR beautiful location, with horrible staff and no water or air conditioning in the rooms, and the pools haven't been cleaned in lord knows how long.
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