Casa Andalucia

Worse place!!! STAY AND DO NOT BOOK!! We got to this place in the middle of a hot day, our taxi took us all the way to the top of the hill, if you did not know this is not in walking distance from the beach. Very steep. But that is not the issue. We were greated by a lady who did not speak a single word in English. No problem, I pulled my translator. She was requesting full payment, that is AFTER we have already paid for our first day through *******. She insisted we pay in full although I showed her receipt from ******* where we were clearly charged for the first day. Did not matter how many times we tried telling her, showing her, we eventually were forced to leave the property (mind you this is basically somebody's house with a tiny pool, almost like a hostel). So we got thrown in the heat, out in the street, she called us a cab. Our driver took us to Hotel Alcazar a nicer and more expensive hotel on the beach strip. Reported this to *******, they could care less. Supposedly they tried to contact the place, did not get ahold of anyone within 5 days and sent us an email stating that full charges apply! And yes, we got charger close to $400 and never stayed there. We are now disputing charges with VISA, we will see how this goes. Horrible place, horrible people, beautiful country though, just find a different place and know that ******* is not Airbnb, crooks hiding behind a corporation. Last time my family will book through *******.

Enjoyable Lovely facility, very relaxing. The lady overseeing the place, Marjorie, is very kind and responsible. I enjoyed my daily breakfast. The rooms need a little TLC and a bit more insect control throughout the property. Be careful with the hill up to the property, it's very steep.

Phenomenal view of SJDS and bay from the infinity pool

I had an incredible experience here. The place was so serene and relaxing - the pool was wonderful and it was a great spot for sunset. Stuff very friendly. Set back slightly from downtown - I found it easy enough to walk down with my backpack but I got a taxi up. There was a tiny amount of noise from the city below, but once I closed my windows I didn’t hear anything. It’s very safe - a guard on the road to stop vehicles getting up the hill, it’s like Fort Knox with the security and also felt safe by the walk arounds that the staff did during the night. Shower wasn’t the hottest but I stayed in 11 hotels in Nicaragua and this is standard. Regarding some of the points that others have made about bugs - the worst I saw was some black ants by the pool, but if you think about the location it’s hardly surprising. Nothing in the room, no mosquito bites etc and I’m usually really susceptible to these things. I would for sure stay here again.

We booked this hotel for a nice relaxing weekend away from where we live in Nicaragua. One of the things that drew us in of course was the great View and hot showers as well as a kitchen. Once we got there no one was there to open the door breed us tell us anything the maintenance guy had to call the front desk which is at another hotel in town we never formally checked in nor did we see any other employee at this hotel. We had to wait for our room because there was no maid to clean and then we got to the room we were informed that our sink was broken hopefully they would get it fixed. We were tired after our long trip but just getting down the stairs was hazardous there are no railings the carpet is loose the bricks are loose the cinder blocks are so old that just brushing up against them exposes the rebar and I got cut. The room was a nice size it had a balcony I wouldn't push against the railings you never know but the room was dirty there was dust on the mirrors there was dust on the floors dust everywhere no hangers no amenities except use soap in the dish on the sink and two small of unwrapped soap on the bed on top of the towels. When we turn the shower on that night the shower head is need of deep cleaning or replacing because the water was barely coming out and the largest amount was hitting the walls and the water was cold. This hotel advertises that they use solar energy for the hot water and we were advised that hasn't been there and many years. When the plants are getting watered you can not even flush the toilet. When we needed a taxi we called the number listed which was to the other hotel and it took 30 minutes for someone to call us back by then we had walk down part of the hill and got a taxi. The kitchen is not organized there's no dates of people's names checking out so food can be thrown away so who knows how long some of that food had been in the refrigerator and the sink the little rubber thing they had so the sink doesn't get scratched when we lifted it it was full of mold and gook and smelled terrible. The stove was dirty but the whole kitchen just was dirty. Even our taxi driver when he picked us up said wow you couldn't walk down these steps drunk could you I said people try. The pool was kept clean the grounds were watered and kept clean but it took over 24 hours to get our sink fixed and required one of us to be in the room with the maintenance man which ruined our afternoon. The view is great but the property is unsafe dirty and has no one representing the hotel there that speaks English which they do advertise that they have a 24-hour desk not on site and they should list that. I tripped three times off of the green outdoor carpet to go sit in a chair on the deck because it was loose around the pool it's loose solar lights are electric lights around the steps or exposed and broke. Tiles on our casita roof were broke which allowed light on over the bed. This overlooks a rural area chickens and dogs bright and earl

SJDS The cabina was perfect, it felt like I was in the jungle. Was glad they moved me away from the kitchen area!