Tài Khoản Khách
ngày 7 tháng 4 năm 2024
Definitely felt robbed with the P11k/night price tag. Don’t be deceived, it’s an old hotel that is now managed by Henry Hotel. Service was not good, people lacked warmth. The front desk staff hurriedly checked us in and just let me read thru their guidelines instead of explaining it like what she did with the other guests before us (lobby was small so we could hear their conversation). There was no guest checking in after us. We were given the farthest room on the second floor. We accepted this since they said they are fully booked and even if we requested for a ground floor room since we have a toddler and it would be hard to go up and down the (narrow) stairs. We even saw unoccupied rooms on the ground floor when we checked in. The room was very small, there was no room to walk freely to go to the toilet if your luggage (even the handcarry size) is open. The AC in the room is not enough to keep the room cold at night (maybe not enough HP or the placement is wrong?). There was no ref to keep our water cold, though you can ask for water at their restaurant. The floor in our room was sticky and didn’t feel clean at all. There was no TV, which is ok with us since we spent our time outside/at the beach. Toilet and bath fixtures were old and shower area wasn’t enclosed so theres a tendency that toilet area will get wet when you shower. The resort has a small pool with limited sun loungers so you need to take turns with the other guests to use the pool. The breakfast is plated. Food was just ok. We expected higher quality because it’s apt 1b. It’s very different from their makati branch. We like the cabanas at the beach, but this too needs refurbishing already. We checked the other resorts adjacent to this hotel and they have even cheaper rates with better offerings (amenities, food, bigger rooms, etc.) Overall, the hotel is overpriced based on what they are offering. We will not recommend the hotel to my friends and family.
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