Tài Khoản Khách
ngày 2 tháng 1 năm 2025
A Disastrous Stay at Henry Resort: A Cautionary Tale I recently had the misfortune of booking Henry Resort for an exclusive stay, expecting a luxurious and private experience for the hefty price of ₱120,000. Unfortunately, what we encountered was far from the promised exclusivity and comfort. Security Concerns and Mismanagement Upon arrival, we discovered that one of the rooms had no key. The staff informed us that the previous guest had taken it, but assured us it was not an issue due to our exclusive booking. However, this was a blatant disregard for our security. Only after expressing our frustration did they reluctantly provide us with a master key. This incident alone highlighted the resort's poor management and lack of preparedness. Invasion of Privacy Despite our exclusive booking, other guests entered the resort, claiming they had arrived early. This intrusion completely shattered our privacy and ruined the exclusive experience we had paid for. It was incredibly disappointing and frustrating to see the resort fail to uphold its promises. Breakfast Blunders Before checking in, we were asked to select our breakfast from a provided menu. However, on the day of breakfast, we were informed that the menu was outdated and many items were unavailable. This lack of organization and communication was unacceptable and added to our growing list of grievances. Unaccommodating Staff and Poor Hygiene The staff at Henry Resort were unaccommodating and unhelpful throughout our stay. Their lack of professionalism and courtesy was evident in every interaction. Additionally, the rooms were dirty and poorly maintained, further diminishing our experience. The resort was clearly understaffed, and the lack of security was alarming. Conclusion Our stay at Henry Resort was a disaster from start to finish. The combination of poor management, unaccommodating staff, lack of security, and invasion of privacy made it a truly regrettable experience. I strongly advise against booking this resort if you value your privacy, security, and overall experience. Save your money and find a place that truly values its guests and delivers on its promises.
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