Matus Guest House

The familt thst run the property are not the owners. Very nice family however we did not get the room that we booked. We were told we had to have the basic room rsther than the superior room we chose as thw owner had not setup the ******* system corectly. Hence the price we paid was only for the basic room. They need to sort this out as would have stayed elsewhere had we known.

The stay was as expected for the price. 1st night we were put in a different room than what was booked. Didn't bother us much so didn't say anything till next morning since the Basic double room has a horrible bed. Even the other guest with us expressed the same thing in his room. She did offer to move us initially so i have to take some of the blame. Otherwise, this is a great place & a great location. The staff are awesome.

Best deal for the money in San Ignacio, also have car rental available at the guest house. Very clean comfortable rooms, the owner and his family live next to the guest house and are very kind and generous people.

We booked two rooms here this past weekend. we were very satisfied at this little cozy Guest house. Quite and we were well accomodated. The rooms were very clean and comfortable. We recieved a warm welcome from the staff. Close to town and a stone trow to shops, restaurants and banks. We defintetly choose MAtus Guest House to be our stay the next time in town. Highly recommend.

We asked specifically for a room with AC, we got one but the AC did not function properly. It blew hot air (on the ice modus). So a very sweaty and horrible night. Day after we asked for a partial refund only for the extra costs we paid for the AC and they said it was our fault and even blamed us that the airco was okay (we checked it both, and it was still not working..). The room was very basic but okay, the wifi wasn’t working in the room, only if you stood by the window. So bad service, bad wifi and AC.. 1/5.

Overall stay and service were great! It was a bit difficult to find at night though, would recommend to put a big sign on the main street.

Staff super nice, friendly and helpful

De algehele ruimte is prima, het matras en de hoofdkussens waren goed. Een plafondventilator en een staande ventilator aanwezig en voldoende. Geen airco. Het sanitair voldoende maar goedkoop, alles afgewerkt met heel dun plastic (douchecabine, wc bril). Service is goed. Waar je rekening mee moet houden is de geluidsoverlast. Honden, verkeer, eigen verhuur van auto's en luid piepende en krakende tussendeuren. De 4 kamers liggen dicht tegen elkaar aan en direct langs de weg en het eigen parkeerterrein. Aangezien de muren bestaan uit enkel 1 laag planken gaat het geluid overal doorheen. Oordoppen noodzakelijk voor een goede nachtrust.