Tenuta Decimo - Il Borgo di Mariano

Fantastic location with great staff! We spent 7+3 days here. The extra days because we were so impressed by the location. Super friendly and supportive staff, great apartments (we tried 2) and nice pool area. Would have been great to be able to buy fresh bread, and one minor comment that the equipment in the kitchens can be upgraded (more and sharper knives, grater, coffee machine)

I really wouldn’t recommend this hotel ! While the nature and property were stunning and the villas were generously sized the cleanliness and staff helpfulness was very poor .there were very large bugs in the shower and tons of dust below the beds and one of our beds was not made at all .we only received one tiny bar of hand soap for a 3 bedroom ,6 ppl villa and when we ask for toiletries and extra toilet paper we received only 2 sets of shampoo and shower gel as a one time courtesy , any more we would be charged for .While we had a full kitchen with plates and pots there was zero silverware and to top it off we had to take our own garbage out upon departure . There is a fitness facility and a paddle court that you can only use for a fee .

Arrived at Villa which we have stayed at in the past on several occasions (5 years ago being the last time). Booked our usual deluxe apartment on the 2nd floor which comes with a kitchen. After being shown to our room with no assistance with the luggage up the stairs in 32 degrees in heat, I then had to return to the reception building and ask where the kettle and cooking utensils were. I was told that you have to hire these at 5 euros per day! Even though we had booked an apartment with a kitchen. This wasn’t so back in 2018, had apparently came into in 2020 during the pandemic. There was no mention of this in the booking confirmation! The kettle included in the kitchen kit for hire, was a small Italian style coffee pot placed on the hob and no good of English coffee or tea, only espresso. We went out a purchased a travel kettle to cover our needs. The receptionist was very rude, flippant and couldn’t careless whether we stayed or not. Towards the end of the week, we received an email advising us of a flight cancellation and had to ask if we could stay another night, this was offered in another room at an outrageously high cost. We had to pack our bags, leave our room and then wait for the other room to become available. When I asked if we could leave our clothes in our room while the next room was being cleaned, we were told no, but you can put them In your car or down by the pool area and wait 🤬. I believe the place is under different ownership as the old staff were far more helpful. And if you do stay, take ear plugs as two dogs bark all night long making a peaceful night sleep impossible. Personally we aren’t ever going back to this resort, and I suggest you look around as there are far better, don’t be fooled by the photos, it’s a nice place but it has far too many flaws

Hidden treasure! WOW! I can not say enough about this property and the staff!! We were late getting to the property as the weather was raining and we had no where we were going! We stopped the restaurant and the gentleman took us up the the reservation desk! As we were waiting another couple came up. They were so gracious to call someone and get the code to unlock the box with our room key. Then she took us all the way to our room! I think we were the only guests that night! So comfortable and quiet. Breakfast was perfect and so appreciated!

La struttura necessita di notevoli investimenti per darle un aspetto più curato e con servizi meno datati; molte stanze sembrano più una catacomba che una stanza degna di tale nome. Certo molti possono adattarsi ma alcune cose sono veramente negative. Sedie esterne in ferro totalmente arrugginite ( provvedere all’antitetanica ) e tavolini degradati che è meglio non appoggiarsi per non lordarsi. Ho notato ( forse per la stagione ) la mancanza totale di un appoggio e servizio bar anche a distanza dalla piscina peraltro adeguata. Aperitivo zero. Ho soggiornato nella Villa Dini piuttosto che nel borgo Mariano pagando una cifra maggiore più ragguardevole credendo di beneficiare di un servizio nettamente migliore ma a dire il vero non ho capito quale è stato il beneficio . Per quanto concerne l’offerta, bisogna portarsi da casa la carta igienica e già questo è veramente da sbigottirsi. Un piccolo sapone del diametro di 4 cm a disposizione in bagno; carenza totale di teli da mare o accappatoi. Impiantistica e decoro interno nella stanza abbastanza latitante. Colazione adeguata e veramente ottimo il ristorante a disposizione su prenotazione presso il borgo Mariano. Collegamento Internet ? In stanza quasi zero e all’esterno in certe aree molto carente. Mi pare basti

L’endroit est très photogénique, mais il ne faut pas regarder dans les coins. Cela manque manifestement d’entretien, lorsque j’ai effectué la réservation, j’ai été séduit par les photos et j’ai omis de vérifier les avis sur TripAdvisor. C’est une erreur. Ceci dit, je ne vais pas ternir non plus l’endroit exagérément… personnel très gentil, petit déjeuner de qualité