Canopy by Hilton San Francisco SoMa

Great

推薦大家 性價比增加

除了幾條毛巾，啥配套也沒有，跟國內酒店的配置和服務無法比，真的垃圾到家

酒店離moscone各個會場都非常近

Rooms are on the small side, but wonderful use off all the space! Comfy and clean, decor is a little bit retro steam punk. Amenities are great; end your stay with the amazing rooftop restaurant breakfast.

Front desk worked with me to extend my stay, even though Travelocity indicated all rooms were sold out. Check-in was friendly and efficient. The room is very, very nice.

Really loved our stay at the place. The brunch at the roof top bar was very good. Also a very good place for cocktails in the evening.

It was an interesting stay at Canopy by Hilton, San Francisco Soma. We booked in March 2024 and paid in full for stay in May 2024. Upon arrival at 11pm after 17 hours of flying, we were told there was no room available at the facility that night to accommodate us as they were overbooked and our room was given away. We were told that they have rebooked us for the night at another hotel down the street. Tired and confused, we had to call an Uber to take us there, it was midnight by then. Upon arrival that hotel had no idea we were coming and had to call Hilton to find out what was happening (mind you, they told us that they had arranged everything). This hotel was also an inferior hotel to what we had paid for. We finally checked back the following day and was able to secure a room. I was unhappy with the way we were treated and up to that point we were being given the run around when we requested a refund for the night we paid for and was relocated without prior notice and for the uber. I wrote an email to the hotel (email address was provided by the front desk staff) on May 17 and to this day, our email has not been acknowledged or answered by the hotel. Thankfully I booked through ******* and they have sorted out my refund. I still have not been reimbursed for transportation for the night we were re-located. I think their customer service is poor, they do not care about their guests and I would never stay there if I choose to visit San Francisco again.

I stayed on 5/13-5/14 finding the hotel was easy but parking was confusing. When i arrived the whole curb was filled with cars and valet guys told me to pull back around to park behind another vehicle. And i did just that and parked a good distance away and walked to speak to them and they told me oh just pull right here in the front in between a car and 3 motorcycles in the back and i was rearranging the car when the valet guy almosts backs into my car and we yelled but he didnt care. All he had to do was move the cars from the start he had the keys in his hand the whole time . Made things really difficult and time consuming when we were on a tight time frame . Besides that loved everything including the rooftop!