Tarek
31 tháng mười hai, 2021
The hotel facility is good. The rooms are very moist and cold! Makes you sick! We needed to cover up with like 4 blankets.
Moreover, we stayed there 6 nights and on last day I asked if we can checkout half hour late cause we were very tired from our 20 hour tour the day before, they said no!
Then we left the luggages with the management in the luggage room, they said they charge for every piece of luggage! It's not about the value of the money (we left more than that amount as a tip for the luggage helper).. but I have never seen that kind of service in any hotel, and I have been in plenty. From a hotel that is relatively expensive compared to Mexico, I didn't expect that kind of service and it's not justified!
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