Socialtel Bariloche - Formerly Selina Bariloche

To provide some background about myself, I have backpacked in the likes of Vietnam, Peru, Cambodia etc. I am not some primadonna and can totally accept basic/rustic accommodations. We booked the suite at Selina which is the best room they have and was not cheap at near two hundred per night. Website makes it appear that this is some cute and trendy design hotel. Really this is a vintage hotel which must have been purchased and cleaned up a little bit, it appears nice in the photos because of the modern furniture but the furniture itself is rickety and falling apart at the seams. The top of the coffee table was not attached and the bench in the bedroom area would have collapsed if a child sat on it. My first impression was, they tried but did not succeed. I felt some sympathy for them in the beginning. But it only went downhill from there. When you arrive you will find that the room is without a telephone, a television, water, coffee maker, and the toiletries are in flimsy packets which they do not replace every day because they do not clean the room while you are there. The Wi-Fi is spotty at best. The hairdryer was broken when I arrived, and it took them over a day to fix it. For most people this isn’t an issue but I have 20 inch long hair that is thick and cannot wash it without a blow dryer. I had more or less beg the staff to fix it in order to get it done. There is no air-conditioning. The hotel is staffed mainly by young hipsters who seem to have no training in hospitality, and some of them lacked even basic courtesy and had a bad attitude in most interactions. Above and beyond all of these misgivings, the one issue that I absolutely could not forgive as a fact that there was no running water in our suite. When I needed to shower I had to sit in the tub underneath a trickle of water coming out of the faucet, attempting to bathe myself whilst basically sitting in my own filthy water freezing and struggling to wash myself. When we informed the reception staff of this issue, their explanation was that this was a known issue which was common in the suites. I am of the opinion that running water is a basic necessity and human need that any hotel room should offer whether it is a hostel or not. However, this was advertised as a suite, a private room, as such I would not anticipate having to use shared showering facilities (which we were forced to) or pay the price that we did for the suite. This is definitely 100% a hostel/backpacker place, with absolutely no services. In my opinion they should not even offer private rooms. The private rooms are clearly an afterthought and they don’t even have the infrastructure to support them. If you are expecting anything even slightly nicer than a backpack or type hostel stay elsewhere. We checked out after only one night.

The hotel is a complete scam. No running water in the private rooms. No hot water at all. No phone or TV. No room service. The place is a complete scam. DO NOT STAY HERE! They do bot provide any basic service at all. I was told to go use the public shower by the pool when I spent $200 for a private suite in Bariloche??

I would absolutely never stay here again. We checked into Selina after a very noisy couple nights at another hostel. But that was a mistake. Selina was even more noisy, playing very loud music in the bar (the bar is directly under the dorms!!) until late into the night. However Selina was more than double the price and the location was way worse than the previous hostel. I wish we had just stayed in our original noisy hostel, at least it had a good location!!! The kitchen situation at Selina was shameful. There is almost nothing you would need to cook or eat a meal in the kitchen. I searched for 10 minutes before I found one small knife to cut my vegetables. There didn’t seem to be a single bowl in the place. The knobs are off the ovens, So you can’t use those at all. There’s no toaster. For the over-the-top price you pay just for a dorm room here, I think it’s very reasonable to expect that the facilities such as the kitchen will be useable. And there should be some sort of warning in the property description that you may be subjected to extremely loud music until late at night so that people who are looking for a good sleep can chose to stay elsewhere.

Stayed at Selina in Bariloche for a little over a month, loved the facilities and the great staff. Ariel and Alejo are the absolute best, they were very helpful, and sometimes even funny hehe. We played chess and ping pong, and they made me feel just like home :))) ＜3

Reservamos una habitación para 4 personas, mala disposición de la recepcionista. El horno no funcionaba, hay que pagar extra para usar el gimnasio y la pileta, nos dijeron que la pileta “gratis” solo habría en verano Y ERA VERANO. Las habitaciones eran cómodas pero nada del otro mundo. No lo recomiendo

selina es una referencia a nivel hostales en muchos paises, pero lamentablemente no fue la mejor experiencia esta vez. Nos han robado pertenencias nuestras, y nadie se ha hecho cargo. sabemos que no pueden responsabilizarse de estas cosas, pero al menos podrian haber visto camaras, o registrar a las personas de la habitacion. Se lavaron las manos