Post Alpina - Family Mountain Chalets

We were in Post Alpina with four kids. The chalet was very comfortable. The pool was fun and warm enough. The game room was also fun. Parking is great because they have a garage. The staff is very wonderful. The food is really excellent, very very tasty. The offer for children always includes french fries, nuggets, pasta... What is very important to me, considering that I have a baby, is that the ski lift is only 50m from the hotel, so I could ski on my own. And the baby trail is also 50m from Alpina. Thank you for a wonderful vacation, see you next year.

The management of this hotel couldn’t be any nicer. They genuinely cared about their guest experience and I won’t bore you with the countless times I saw them show compassion towards myself and other guests just take my word for it. The staff followed that lead. The rooms were the cleanest I have ever experienced staying in a hotel and believe me when I say I check for dust behind dressers and under beds to see how well the rooms are cleaned. This place is geared towards families with small children. They have everything a kid could ever want including pool toys and safety swim arms if you forgot your own. The playground so close to dining area which made it easy when they were done to go outside. Our kids loved this place! My picky traveler side comments which you can discount just laugh if you disagree: Tyrollean food is not our favorite but they have a selection of meats, cheeses, and fruit along with salads which gave us other options. This is unavoidable in this area. I think? We wish the pool was open later (closes at 7 pm) and the spa window was also too short for our liking. It opens late and closes early. I would have loved to use after kids went to bed. I guess this is good for sleeping children but bad when your child still wants to swim after dinner. The childcare was great but my children were bored with it after the 2nd day so we couldn’t get them to go back. Big bummer! They are 5&6 and felt to many babies were in there. It would have been nice to see this separated toddlers and babies away from young children. I guess it would be like a teenager having to play with kids my age. The dining room was stuffy hot and we wish they would have opened the doors to let beautiful fresh air in. There was also no outside dining option for dinner which was a total disappointment for the summer weather. Maybe due to flies inside but they could get some sort of screens and open the sliders. Maybe it’s just because I’m American and Europeans don’t mind being sweaty eating. We would also have Amazon”ed” a fan before our stay for the room. There is no a/c and some nights no breeze or cross ventilation. I don’t like sleeping hot and sweaty either. The beds were a little hard like Japanese hard which is also not the most comfortable thing for me. I asked for an extra comforter to get more padding. These would be the only reason we will try another place when we return. If our review was soley based on hospitality we would come here again and again! This is also why I give 5 not to bring down a rating because maybe I’m just too picky with above comments.

Fabulous accommodation, service, food and facilities. Right on the edge of slopes. Chalet was very nice with a jacuzzi. Pool and outdoor sauna lovely. Only drawback was it opened at 4pm which was a little late. Very hard to get a massage as all booked up (they didn’t have enough staff?!). Can’t stream to TV which wasn’t a big deal. Overall was very impressed. BTW - you must try the pizza restaurant at Helm Hotel - awesome and only 10 mins walk away. Buses to San Candido free and reliable.