Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Đánh giá đã xác thực
Vị trí4.3
Trang thiết bị4.2
Dịch vụ4.2
Vệ sinh4.3
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(106)
Đánh giá tích cực(93)
Đánh giá có ảnh/video(1)
Đánh giá tiêu cực(13)
Người Dùng Ẩn Danh
Phòng Suite một phòng ngủ giường cỡ Queen với ghế Sofa giường
Lưu trú vào Thg10, 2022
Gia đình
40 đánh giá
3.2/5
Đăng tải vào 15 Thg1, 2023
Close to everything but not too clean. Hotel is old . But staff is great and no restaurant on site . But room has kitchen and sofa .. need sons upgrade and renovation
Dịch
Tài Khoản Khách
Suite, Nhiều Giường (Hai Phòng Ngủ Giường Queen Size và Hai Giường Đôi)
Lưu trú vào Thg5, 2022
Gia đình
13 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 Thg5, 2022
Room was great, service was great, and facilities were very nice. The breakfast was just heated up pre-purchased breakfast sandwiches, bagels, cereal, etc.
Dịch
Tài Khoản Khách
Phòng Suite một phòng ngủ giường cỡ Queen với ghế Sofa giường
Suite, Nhiều Giường (Hai Phòng Ngủ Giường Queen Size và Hai Giường Đôi)
Lưu trú vào Thg5, 2023
Khác
18 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 Thg5, 2023
非常滿意,交通 生活都非常方便
Dịch
alexandra
Lưu trú vào Thg3, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 22 Thg3, 2024
Property is a bit older however it’s kept up very well! the rooms are like little apartments. 2 rooms with a living room and kitchen! we loved that they offered a free shuttle to and from the airport! free breakfast was also a PLUS! over all we were very happy with our stay at Sonesta ES Bruno! We will definitely stay again!
Dịch
Brianna
Lưu trú vào Thg3, 2024
Khác
2.0/5
Đăng tải vào 17 Thg3, 2024
This is not well kept. The first room smelled overwhelmingly of smoke. They sent someone to “spray it”. The second and final room was in the main lobby and the ceilings in public areas are soft with water damage. I had severe reactions to the mold and mildew overnight. Will never come back.
Dịch
Letiwe
Lưu trú vào Thg3, 2024
Gia đình
4.0/5
Rất Tốt
Đăng tải vào 12 Thg3, 2024
It was good location. Could use some cleaner linen and the alarm clock woke us up so maybe housekeeping team could check and reset the alarm clocks from prior guests. Two bath towels had snot on them so not sure f they got cleaned well. Otherwise, great location that’s convenient for dining, shopping at the mall, and freeway access!
Dịch
joseph
Lưu trú vào Thg3, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 11 Thg3, 2024
Very simple from arrival and took minutes to check in. My kids were excited from the moment we opened the door and sad to leave. Breakfast was great and staff was friendly and attentive. Will stay again thank you for the hospitality.
Dịch
Jane
Lưu trú vào Thg3, 2024
Khác
3.0/5
Đăng tải vào 6 Thg3, 2024
CHECK IN:
Upon checking in, the staff appeared annoyed. I wasn't sure why-I got in at about 8:00 PM but they seem to want to get off shift.
CLEANING:
I asked for cleaning midway through my stay and that was not done.
I also communicated I would like a 12 noon late checkout time. The front desk neglected to relay my departure time to the cleaning staff, resulting in multiple disturbances.
NO ELEVATORS:
This hotel is NOT accessible and has no elevators. I had to carry my luggage up three flights of stairs to reach my room on the third floor, which was quite challenging.
FOOD:
Breakfast was very early and there was a significant time change for me, so I never actually made it to the 8:30am cut off. I suggest that breakfast be open until 10:00 AM.
The snacks were both scarce and costly. I would recommend that at least a bottle of water be given to the guests.
GENERAL:
The hotel upgraded me to a two-bedroom, despite my earlier decline.
The room was "non-smoking," however, I could tell the room had been a smoking room not that much earlier, and it reeked of smoke. When I first entered the room, one of the fire alarms was beeping. They fixed that quickly, however.
Despite the issues, the beds were very comfortable.
I would likely go back, but prepare for the above problems before a stay.
Dịch
Huaian
Lưu trú vào Thg3, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 5 Thg3, 2024
Like: The facility is in a relatively safe and convenient location. The overall service is good although not outstanding.
Dislike: It is close to the SF International Airport. The noise of flights is clearly audible although not unbearable (to me). The area for breakfast could be over-crowdy at times.
Dịch
Michael
Lưu trú vào Thg2, 2024
Người đi công tác
4.0/5
Rất Tốt
Đăng tải vào 15 Thg2, 2024
Simple lobby but huge suite. Room was clean and comfortable. Convenient access to the BART. Staff was friendly.