Sonder at la Villita

We’ve stayed in Sonder units before, and found them to be generally very good. This one has lots of pros, but also some significant cons. PROS - great view from the balcony overlooking the Riverwalk, with easy access directly onto the Riverwalk from the building. - nice sized apar**ent, good bed and decent pillows and the unit was pretty soundproof so no traffic noise, and nicely air conditioned. - within easy walking distance to lots of restaurants, a good HEB supermarket, the Alamo, King William Historic District and lots on amenities. - free parking is a bonus, as although there is lots of parking in the area, it is far from free. CONS - the nonfunctional elevators! We should have been forewarned that the elevators don’t work most of the time, at least according to some of the permanent residents and apparently to some previous reviews. We didn’t have any elevator service for all of our stay, except for the one that went only as high as the fifth floor worked for the last couple of days. Takes a lot of effort going up and down stairs when parking is on the seventh floor, your apar**ent is on the fourth and the street level is four floors up and down. - not all of the exterior doors to the building lock as they should, so it really is not a secure building. - it took their representative three trips to get a functioning replacement coffee maker. Brought the coffee maker but it had no filter basket and that took two trips to bring. - bed is comfortable but the couch is a bunch of lumps on four legs - the unit was superficially clean, but it really needs a deep cleaning. The building is also getting pretty scruffy, hallways are a bit grungy and just generally need a makeover. So, great location, either walking or driving, but the lack of elevators is a deal breaker. I can’t recommend you stay here - there are other options.

Nice rooms and street view but very inconvenient with inoperable elevator. one resident stated that this is a problem often. I had to use the stairs to get to parking deck or use the other elevator that only goes to floor 5. Bathrooms could have been cleaned better.Other than that nice place to stay. Easy access to the Riverwalk

nice apar**ent with amenities. we should have been told in advance that the elevator near our room was inoperable. when I questioned the staff, was told it had been out of operation for quite some time--they were having difficulty getting parts. walking several blocks to just get out of the complex was not something we were prepared for.

The cleanest and best experience my fiancé and I ever had staying in an apar**ent. We had everything we needed plus more! It felt like a home away from home! Definitely going to be staying at another sander in the future!

Pool was the best part, Elevator was out of service and had to use the stairs from the 7th floor, with three kids it was disappointing. Room was clean and set up nice, had everything we needed. Nice balcony view too.

Wonderful place to stay , minutes from downtown and the Riverwalk. Pool amazing, residents welcoming. The bed was comfortable, plenty of hot water. Great office and kitchen setup. We had Boozy ice cream, just down the block— it was delicious.

Everything was perfect, the beds were so comfy and the distribution of the apar**ent too. We loved the walk-in entrance to the river walk also the amenities and the location near to downtown. Everything was really clean and organized.

My husband and I love this place. It got everything we needed like a home away from home, the only thing was the WIFI password sheet was hard to find, it was next to the lamp,we found it right before we checked out, I wish they put it where is more visible like on the dinning table or next to the TV .We have another trip coming in Europe, we definitely will look for a Sonder place there to stay.

Very clean and comfy! It was nice to have some space and a balcony. The pool was great and parking was easy. The location was perfect we were able to walk downtown, go on the river walk, and walk to the Alamodome for a concert. Would definitely stay again!