Econo Lodge Near Lackland Air Force Base-SeaWorld

It was nice and quiet I just wish they would allow the extra hr when you arrive late and need to sleep next day that extra hr means a lot

Buena ubicación, creo que un poco caro para el tipo de hotel. Pero en términos generales bien

Property has roaches and bedding had not been changed from previous renters. I canceled right away and went to another hotel. Trying to checkout hostess said system was down. Next two days same reply. When system finally came up they're trying to bill me for 2 nights

Staff was rude. Not a single person there was inviting. Online it stated that they offered continental breakfast and that turned out to be a lie. Yhe only reason i chose this locarion was because it was cheap AND offered continental breakfast. They have the dining area to be able to eat but when we asked if we could use it they said no and there was no microwave in the dining area either. Basic place to sleep.

Stay away from this place. I booked the room through *******. The exterior of the building was littered with trash, and an abandoned suitcase sat outside a room. When we entered our room, we were appalled by the state of cleanliness. The floor was filthy, the furniture was stained and worn, and the bedding was riddled with cigarette burns. The overall ambiance was one of neglect and disrepair. I immediately requested a room change, hoping to salvage our family trip we were tired and in a unknown city. The second room appeared marginally better at first glance. However, when we turned on the lights, a cockroach scurried out from beneath a pillow on the bed. We literally ran out of the room. I approached the hotel staff to request a full refund. The staff member acknowledged our concerns but stated that the manager was unavailable and could not address the issue at that time. He offered to relocate us to another room, but by this point, we were deeply uneasy about remaining on the premises. The parking lot was virtuall empty except for a couple of suspicious-looking individuals loitering around a car at midnight. I contacted *******, who reached out to the hotel manager on our behalf. However, the manager refused to issue a refund. Given the unacceptable conditions of the hotel and the late hour, I believe ******* should have taken the initiative to issue at least a partial refund to ease our troubles. We were forced to find and pay for a different hotel at midnight.

There is zero breakfast, even though it says breakfast included on the ******* page. I asked about breakfast at check-in and they lied and said yes don't worry there is a full continental breakfast, so I checked in. Then when I came in morning for breakfast there is none. The morning staff say they quit breakfast weeks ago. They tease you with coffee in lobby but only provide tiny 2 ounce cups and no creamer. I asked for a bigger cup but was told the tiny cup is all. I ate a slice of pizza in my room and I dropped the last bit of it on the floor next to the dresser. When it touched the floor, instantly a small german cockroach ran out and looked inquisitively. It was almost cute, but cockroaches and gross and shouldn't be in the room so I got rid of it. The feral cats outside wouldn't come be petted. Those cats probably helped with rodent control but we're sometimes noisy fighting. Overall I got enough sleep and the room was decently clean as I could tell but I was certainly not happy with my stay.

They offer breakfast, and its not true, untill you get there they charge 50 dolr deposit, the room its not smoking, and the blanket was burn,

False advertisement NO FREE breakfast (because of COVID) room was dirty and had cockroaches.

They request deposit for stay here They are rude Bad service