Silk Road Empire Hotel

The moment we entered the Hotel Door, A Gentleman already welcomed us and the rest of the Staffs were kind, generous, helpful and very informative. A place where ypu can consider to come back and recommend for travellers or Tourists. The Hotel is even decorated with history of Samarkand. Breakfast is absolutely amazing. Trust me, You will be treated more than what You paid for. Worth it

An incredibly beautiful hotel. So well decorated that it its like a museum inside. The rooms are excellent and very modern. The staff is super helpful. There is a Bar and a restaurant with great food. Very well located. Quite a memorable place to stay

The staff is super friendly, very understanding, and absolutely pleasant to interact with! Whether it's the intricate art in the second and third floor, each of the exquisite rooms which have their own theme, the "Alishaan" heritage-themed decor which is exuberant, luxurious and royal, their in-house wine with samplers given on both evenings, or even the homely yet exquisite delicacies served (vegetarian friendly btw) at the breakfast buffet, or even the magazines kept atop the seating areas which show traditional dressing with the stellar historic locales in the background- every bit of this hotel will leave you completely satisfied and more!

This hotel is fairly new. It’s extremely clean and the breakfasts are absolutely wonderful. Eggs, toast , juices, clean dining room. Our room was large with two Queen beds and one single bed. Showers are standard. The staff seemed fairly straightforward, but there’s a real problem there. The manager, Muhammad, pulled us to one side and sat us on the couch and explained that he would move us to the Presidential Suite at no extra cost to us if we agreed to give the hotel a 10 Point rating on ***********. Taken aback I informed him we do not take bribes! I told him our room was just fine, and it was! Then we asked the Concierge if he would purchase two First Class two person couchette train tickets from Samarkand to to Khiva and back. We gave him the money and two days later he gave us our tickets and we were quite pleased…..until we got to the train at discovered he had PURCHASED STEERAGE class tickets and pocketed the difference. Imagine a 10 hour train ride in a four person compartment with two LARGE women assigned the lower bunks and we, my wife is 72 and I am 77, climbing up into bunk beds with the outside temperature at 102 degrees F. - for 10 HOURS I cannot emphasize enough to stay anywhere but the Silk Road Empire Hotel

So let's get started...Since I didn't have internet in Tashkent, I used the last 5 minutes of WiFi in a hotel in Tashkent before leaving and the choice fell on this boutique hotel (beautiful pictures, high rating).Let's start with the location...just awful. This is not a historical center and not modern, it's just a shopping street with a bunch of shops from bicycles to furniture. Take a look at the picture of the hotel and my photo. So, in their photo, this is not a hotel, these are the squares of shops. And the hotel itself, or rather the entrance to it from the left side and the whole hotel is located at the back. Now there are a lot of signs with advertisements on this building. We were met by the manager Mukhammadamin, who introduced himself as the owner of this hotel. He introduced him to a boutique hotel, apparently not understanding what it is. At first glance, he did not like it, because he praised "his" first 10-star hotel in Samarkand a lot. He began to tell and show paintings and mannequins with national clothes, imagining that this is not just a hotel, but also a museum, although it does not carry any value, all this can be purchased at the markets of Uzbekistan.I don't really like talkative people and immediately assumed that this person is not reliable and not honest. My wife and friend didn't want to believe it, but it turned out that it was and agreed with me. Let's start with the payment. Booking showed that the cost of this hotel was something in the region of 250 (+-) dollars, in terms of rubles 11900 at the booking rate at the time of payment. But since we didn't have dollars, the manager offered to pay with a savings bank card and converted it first into the local currency Sum, and then into rubles, but he cheated and the rate was taken not by the Central Bank of Uzbekistan, but lower. As a result, the amount increased to 16,000 rubles, which I transferred. In the evening I told the manager Mukhammadamin about it, to which he said that he would find out, sort it out and notify, he is the owner, how so))) I mentally gave him 2 days so that he would return the person who illegally took my money fraudulently, but he pretended that everything was fine.At the entrance, the manager praised the names of the hotel rooms, opened them and showed everything, as it turned out they were all the same with the usual apartment renovation for rent, but the names are different. It was funny that we took the number of either the sultan or the tsar..and look at the view from the window from this room...just a laugh))) It is also impossible to sleep, because either a transformer or an air conditioner unit was making noise all the time outside the window. These are still good numbers)) The rest of the rooms do not have a street view at all, their Windows overlook the corridor!!! Here is such a boutique)))The breakfasts are normal, BUT the woman who cooks sits there and looks at what you are typing for breakfast, and even yawns loudly while talki

What a lovely stay at this hotel. This is what old school hospitality looks like. The hotel itself is gorgeous and has fun little exhibits to see. The staff is extremely welcoming and accommodating. The location is great- lots of great food nearby and within a short taxi to all the sites. I highly recommend this place to any who visit Samarkand.