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Tất cả đánh giá(49)
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Dicobaskoro
Phòng đôi Comfort
Lưu trú vào เม.ย. 2024
Du lịch cùng bạn bè
42 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 27 เม.ย. 2024
Calm location, easy to get around with public transportation. Friendly staff!
I cannot stress enough: do not make the mistake of booking this place. Our stay at Neutor Hotel Zentrum Salzburg was incredibly disappointing, and it felt like a complete letdown compared to what was advertised online. First off, the room was very basic and in dire need of improvement. It was dated, with bad lighting and visible mold around the bathtub and light fixtures. The overall atmosphere had a gross and grotty feel, which was quite off-putting. The bathroom was particularly concerning, featuring an outdated toilet and what I can only describe as a “poo checker bowl,” which was pretty gross and smelly! I still felt dirty after showering because the bathroom was so grubby—it made me feel icky. To make matters worse, the fan in the room was not working, and the space itself was very small. Given the price we paid- (225 euro for 2 nights) the value was simply not there. When I went down to reception to ask for two extra pillows—since we were only given one each—I was told by the receptionist that the hotel doesn’t provide extra pillows. This added to our discontent. Things escalated when we discovered dried blood on the bed sheets. My husband was furious and went to reception to sort this out. While the receptionist brought us some extra bedding and an additional pillow, I ended up having to change the beds myself after a tiring day. What’s the point of staying in a hotel if I have to do the work myself? Our dissatisfaction reached a point where we considered booking another hotel for our extra night. The only reason we didn’t was that moving our belongings would take too much time away from our holiday plans. Housekeeping did change our towels, but I was horrified to find what looked like dried poo spots on one of my towels that hadn’t come out in the wash. Absolutely disgusting! To top it all off, someone walked into our room at 8 AM without knocking, waking us up unexpectedly. My husband was told that checkout time was at 11:30 AM the day before leaving, which was confusing and frustrating. We also had an extremely rude encounter with one of the receptionists, who stormed in and told us that checkout was at 11 AM and that we needed to leave immediately. It was clear that the staff were not happy working there, and we couldn’t have been happier to leave! In summary, our experience at Neutor Hotel Zentrum Salzburg was the worst part of our holiday and put a real dampner on our last 2 days. The lack of cleanliness, poor service, and overall unkempt environment really spoiled our trip. Please do yourself a favor and avoid this hotel from hell!
Dịch
Tài Khoản Khách
Lưu trú vào ธ.ค. 2023
Khác
4.0/5
Rất Tốt
Đăng tải vào 31 ธ.ค. 2023
The hotel is good value for money, friendly staff, good breakfast. Parking can be done at the hotel or in the parking garage nearby (for the same price, 15 euro/day). The location is excellent, within 5 minutes walking you are in the middle of the nice old city.
Dịch
Tài Khoản Khách
Lưu trú vào ธ.ค. 2022
Vợ chồng
2.0/5
Đăng tải vào 17 ธ.ค. 2022
As we booked that hotel we were not really aware that there is Hotel Neutor and Neutor Express and as we arrived at the Reception we learned that we are booked in Neutor Express, just across the street. Just out of curiosity I asked for a price for a double room , one night with breakfast in the regular Neutor I understood that the offer was about 40 Euro more expensive. Because we were travelling on budget I kept the original booking at the Express. I did not cross my mind till we opened the door to the booked room that this room is definitely in need of paint and refurbishment from top to bottom, including the bathroom! If it would not have been late in the evening and we were exhausted after a full day travelling, we definitely would have left on the spot. The floor was covered with an old, stained wall to wall carpet, the headpiece of the bed stained, the furniture shabby and the bathroom with mould around the tiles of the bathtub. I was wondering if "Express" means to expect such a low level of cleanliness and outdated furniture? We survived the night and had breakfast at the regular Hotel Neutor across the street which had an updated breakfast room and looked well taken care of. I learned something really important that day, always! to read the reviews first before booking!
Dịch
Tài Khoản Khách
Lưu trú vào ธ.ค. 2022
Gia đình
4.0/5
Rất Tốt
Đăng tải vào 30 ธ.ค. 2022
Great location. Value for money the staff at the reception especially were very helpful and friendly. One of them (didn’t get her name) in the morning shift even came out of the hotel to guide us in the direction of our hike. Highly appreciated.
Dịch
Tài Khoản Khách
Lưu trú vào ก.ย. 2022
Người đi công tác
1.0/5
Đăng tải vào 3 ก.ย. 2022
Miserable rooms, no soap for washing hair or body because probably it is too much job to re-fill them, toilets soviet style, reception girls extremely rude and completely unhelpful. You are not a guest, you are a hostage.
Dịch
Tài Khoản Khách
Lưu trú vào ส.ค. 2024
Khác
1.0/5
Đăng tải vào 20 ส.ค. 2024
sehr unfreundlicher Empfang und bei Rückfragen nur „ patzige „ Antworten . Die Zimmerausstattung war sehr schlecht zum Beispiel der Lichtschalter hing aus der Wand - Kabel lagen frei ! Fenster zum Kippen war defekt . Die Sauberkeit in den Sanitär Räumen ließ auch zu Wünschen übrig !
Dịch
Tài Khoản Khách
Lưu trú vào ส.ค. 2024
Khác
2.0/5
Đăng tải vào 19 ส.ค. 2024
Bonne literie, mais chambre et salle de bain vétustes. Les chambres donnant sur la route sont bruyantes, ce ne serait pas gênant s'il y avait la climatisation mais ce n'est pas le cas, il faut dormir avec la fenêtre ouverte pour avoir un peu de fraîcheur de la nuit. Personnel peut sympathique.
Dịch
Tài Khoản Khách
Lưu trú vào ก.ค. 2024
Khác
1.0/5
Đăng tải vào 25 ก.ค. 2024
Con diferencia uno de los peores hoteles en los que he estado. Sucio, paredes desconchadas, baño con pelos en las paredes de la ducha, baño con las luces fundidas, las cuales se han reclamado en recepción y nadie hace nada, moqueta sucia, personal de limpieza que te ignora por completo, sin aire acondicionado, con un ventilador torre roto y otro en el techo que no funciona, el mando de la televisión no funciona, sin reposición de toallas si te ponen, porque tuve que ir a recepción a pedir un juego de toallas porque no había, etc ....... Un desastre de hotel, lo único bueno es su ubicación, pero no compensa todo lo dicho, porque caro es como para pedir un servicio digno y normal en cualquier otro país.
Dịch
Tài Khoản Khách
Lưu trú vào ม.ค. 2024
Khác
3.0/5
Đăng tải vào 4 ม.ค. 2024
Ho soggiornato 3 notti con la mia famiglia. Ci siamo trovati molto bene. È un buon hotel, il personale è stato gentilissimo e molto disponibile. La stanza assegnata era piccolina per tre persone ma pulita e confortevole. Le pulizie ed il cambio asciugamani sono stati effettuati il secondo giorno, ma noi, essendo sempre fuori e non avendo particolari pretese di vivere l' hotel a 360 gradi, non abbiamo vissuto la cosa con particolari problemi. È situato in una posizione super comoda per il centro, che si raggiunge a piedi in 5 minuti.
Dịch
Tài Khoản Khách
Lưu trú vào ส.ค. 2023
Khác
4.0/5
Rất Tốt
Đăng tải vào 20 ส.ค. 2023
Correct et proche centre Bien situé : centre à moins de 10 minutes de marche via un tunnel dans la roche (très frais l'été). L'hôtel est correct, les chambres fonctionnelles et bien équipées. Tout fonctionnait bien. L'annexe "en face" est la version "express" de l'hôtel, un peu moins cher. Personnel accueillant, et il y a même une jeune femme à la réception qui parle bien français. Le prix paraît un peu élevé, mais j'y suis allée pendant le festival, en août ...