Các đánh giá Spark by Hilton Salt Lake City Airport

Very pleasant stay. The staff are very helpful. Will stay again next time!

The hotel is perfect, near the highway. Everything is great. We will stay again.

Convenient location, people are nice, and provide free drink, pick up and drop off at airport, I like this hotel very much

服務很不錯，接機很方便。 房間寬敞，設施齊全。 早餐乾淨衞生，美國風味。 位置離機場不遠，方便下飛機儘快入住。

房間不大但夠用。安靜。有免費班車到機場。

設施：齊全 衞生： 正常吧 環境：交通方便

房間很新 有香味 人員也很親切

價廉物美！100分！

乾淨整潔，離機場大約10分鐘，有免費班車，距離市內uber大約20－25刀，免費早餐，簡單些

離機場近的

I had booked a reservation for a business trip at the end of January, and upon arrival I was told that the hotel did not have hot water and that they cancelled the reservation. Now they refuse to provide a refund for the booking that was paid in advance. I have spoken to multiple people at the hotel and no one is willing to take responsibility. I would avoid this hotel at all costs.

What a nightmare! We arrived late to the hotel and we stood in the lobby forever waiting on someone to come to the front and help us. My wife went around the counter since there was an open to go to the back and my wife found the front desk agent sleeping in the back room. I know she was embarrassed because she was surprised to see my wife. She was so unprofessional and she was wearing a sweatsuit and her sweater was small because it showed her stomachs. She had us in the lobby for a little over 15mins until my wife went to the back. This person shouldn’t be working these kind of shift if they sleep during their job. First she makes us wait and then she was rude. She had trouble checking us in and so she had called someone to help her. Are you serious. What a red flag. We finally got into our room and then the keycard to the room wasn’t letting us open the door. My wife goes back downstairs to the lobby only to find an empty lobby again. What the hell. Waits again goes to the back and she is on her phone. My tells her about the key and she’s trying to do it and you can hear beeping noise and she looks frustrated with the machine. My wife ask for her name because she didn’t have a badge and she said, Tina. Finally gets it right and my wife finally meets us on the second floor. Got sleep and we were tired. As we finish our wonderful breakfast with Sherrie, such a doll we go to checkout and ask when the shuttle should arrive the front desk lady because we had a 7am shuttle and it was just barely 7. She had asked us what room we were in and we gave it to her. She looked at the computer and apologized because we weren’t listed on the shuttle. We were at our last straw with the hotel because of Tina. The front desk lady told us that the shuttle runs every 30 minutes, I think it was 20th and 50. So there wasn’t a 7am time for the hotel. She called the shuttle driver and had asked if it was possible for a pick up as for 7:20am and the shuttle said yes. By 7:12 shuttle was at the hotel to grab our party of 6. Thank you Meli for such great customer service and going over and above to help us. We had a nightmare checking in and my wife almost had a panic attack with the shuttle issue, but we made on time for our flight because of the wonderful front desk agent. Thank you Sherrie and Meli for all your help. I hope you enjoyed your gift card Meli you deserved it.

The hotel is in the process of renovation and so it was really noise and inconvenience. The breakfast was cold and coffee was cold as well. I know there’s a microwave where I could’ve warmed my coffee, but why should I have too. The shuttle driver was very late and the kind front desk lady with the big cool glasses kept calling for the shuttle person. She ended up radioing another hotel to find the driver. He finally showed up. Anyhow my reservation was for a King bed I ended up with a Queen 2 bed. It was a nightmare. Anyhow the front desk reception Mel was very professional, sweet, kind, and very helpful. She was very supportive and listened to me complaining about my morning and how my flight was delayed. She told me to think positive and to know everything will be ok and I will get back to my family soon. She bid me farewell and told me to have a fanatic day. I left the hotel feeling like I can conquer anything I put my mind too, because of her. Thank you Mel for being that person to lift me up that morning.

We stayed here for a quick overnight trip. My husband has a lot of Bonvoy points and we usually get water when we arrive as well as a room upgrade. We got none of those. And I don't think they were that busy. They are remodeling and there was a LOT of noise above us during the day. Breakfast was ok. Plain yogurt would be nice. There was a nice attendant keeping an eye on things. We used the airport shuttle which was handy.