Tài Khoản Khách
ngày 23 tháng 2 năm 2023
I loved my stay in Casa Salento so much. I was travelling solo and it was the first place I stayed on my first visit to Colombia and set such a high standard. The room was clean and despite having trees right outside my room there were no insects in the room. Jhon manages the hotel remotely and offered the most friendly and helpful service for which I was so grateful. He organised airport pickup for me, put me in their quietest room per my request, asked for honest feedback on my room, checked in with me several times during my stay, fixed a small issue I had with the room very quickly, suggested plenty of things for me to do in and around Salento, and even contacted the coach company for me when I lost my bag on a coach from Salento to Medellin. I felt so well looked after by the team at the hotel too, who were all really friendly and patient with me despite my poor Spanish language skills. Breakfast was great too, with good proportions and options. The breakfast/ communal area is also a nice space to meet other people, which I did. They also prepare a packed breakfast for tours if you give them a heads up the day before, and you can borrow rain boots for free if needed, which was a life saver for the Cocora Valley tour. The bus station and the office for booking tours was also super close (less than 5 mins walk). Overall, I would highly recommend Casa Salento to anyone travelling solo or with another person.
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