Mr & MRS Smith Salcombe Harbour Hotel

Good - The hotel staff were helpful and friendly. The room was very spacious. Bad - For the price paid the room was not overly clean - coffee stains on the radiator and hair in bath from previous occupant. Dust in bathroom. Although the view from the room was superb the balcony was poorly maintained with rust stains everywhere including the small table provided. Continental breakfast very limited. Additional £10 charge for cooked breakfast was insulting for £350 room charge per night. Parking charge of £10 per night also insulting. Would not return to this hotel.

The stay was average, although the hotel was ok, it didn't really live upto the price tag in my opinion. Booked a deluxe room with best estuary view, one of the reasons we booked this room is the hotel website described each room of this type to have a free standing bath with a view and showed pictures of the free standing bath in front of a window with a view of the estuary. Our room did not have one of these baths. The cleanliness was not great, dirty windows, dirty patio furniture, cigarette butts and algae on the balcony, cobwebs on the main room window. Reception staff were great and friendly, restaurant service did not live upto expectations.

Fabulous location. Nice room. Rather costly, particularly given the fact the spa is small and hot cooked breakfast is not included.

Views were exceptional such a peaceful and relaxing stay. Would definitely recommend- staff were fantastic

We went to the hotel a couple of years ago. We had a nice big room, estuary view but on the same floor as the patio/drinking area. This time I paid for balcony and sea view, which was nice, but the room was on the upper floor in the corner in like an attic room. It was small with not a lot of room due to the big but great bed. We expected more of the same like the last room so that was disappointing. I also find the menu limited as we are not real fish eaters, and expensive with a 12% service charge which ramped up the bill and you can’t be mean and refuse to pay it. The food and drink bill was over £400 for 3 nights and we are not big drinkers. It’s weird because we were really looking forward to our stay. It wasn’t a disaster but I don’t think we’ll go back. A week later we stayed in a hotel in Bournemouth with sea view and great bar food for a couple of nights and enjoyed it more. The staff were fine, service fine and it’s a lovely location and worth a visit.

Very friendly welcoming staff, lovely room overlooking the estuary. Lovely having the pool and steam room/sauna on site. Very good food at the restaurant.

Friendly and helpful staff, great facilities including fitness centre, pool, jacuzzi, sauna etc balcony with lovely estuary views. A fabulous few days and can't wait to go again.

Hotel was overall very nice, pleasant and members of the team were great (reception staff). However, we had a bit of a mediocre experience at the jetty restaurant where the food didn’t reflect the charges and we had long wait times. Room was nice but some elements need updating such as the hairdryer and the coffee set up. The view though was so good and the complimentary gin on arrival was a really nice touch.

The quality and consistency of service was fantastic. Every single member of staff we met was genuine, interested, keen to help and friendly. The whole experience oozed quality. Highly recommended.