Excelsior Hotel Spa Sainte-Adele

Bathroom, not so clean, closet door broken, hanging clothes difficult. Not enough parking for all the clients causing people to park in snowbanks. We can’t comment on the pool or spa, as we did not use those. Salle de Bain pas très propre, la porte de garde robe était coincé ce qui complique l’accès aux cintres. Il n’y avait pas assez de places de stationnement pour les clients, les gens ce stationné dans les banc de neiges le long de l’accès au stationnement. Nous n’avons pas utilisé la piscine, donc on ne peut donner d’avis.

Stayed one night for a quick get away. Will be back again. Limited interaction with staff - what there was ,was fine. Did not use the hot tub or pool - but definitely will in the future.

The lady at the front desk looked annoyed that we had book through this site. She was cold and unwelcoming. We went there for the pool and the hottub. Both outdoor hottub was out of service, altough they adviticed it as fonctionnal. Our room was situated beside de front desk. We could hear the staff talking ans coocking there meal. Very dispointing.

My daughter almost drowned in the pool because there’s no signs to indicate how deep the water is.

Needs major update but if you are not picky it does the job . We went for the pool and spa and the chlorine in the pool was so strong we could not handle it . In the indoor jacuzzi it was burning our eyes just from the Vapor .

I stayed in the presidential suit on the top floor and i very much enjoyed my experience! i will come back and hopefully this option will be available!

Just one night visiting friends in the area. Room confortable, and quiet. Temp of the room was cool during the day but confortable during the night..no control from the room. Coffee pot in the room but no coffee or the? The hot tub has change, sad the old one has a special cachet. The hot tub was not really hot.

Nice indoor pool with an amazing view of the snow, the restaurant have good food and they are really helpful with everything

The access to the pool and spa and having a decent restaurant in the hotel was handy.