Tài Khoản Khách
ngày 31 tháng 1 năm 2023
Property owner contacted us 1 day before arriving saying they had to move us . We had prepaid for their gated community but instead was given this lesser unit. Lesser in cost, security and comfortability yet REFUSED - absolutely REFUSED to issue any kind of refund, stating they offered to make it right by buying us lunch. I recommend that you do NOT prepay, do NOT use ******* (will not fight for you), and use a credit card that you dispute the charge if you plan to stay here. My understanding is the couple owns multiple properties and would love to post a comment on each of them so potential vacationers are not taken advantage of like we were. St. Thomas is beautiful, but Ronita - property manager/owner, left a terrible impression.
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