The Pink Palm Hotel - Adults Only

Hospitality was amazing; staff was very friendly and accommodating especially Jessie. The room was cute, but small. It is challenging getting to the property. The taxis will not take you to the door and the street is very steep. Carrying luggage to the door is a task. I wanted to love the hotel but water kept seeping through the floor of our room and everything on the floor was sopping wet and not just a little. We tried to speak to the manager, but they were not in. The receptionist said the manager would reach out to us, but never did. The room situation is unacceptable for the price we paid for it.

This was a beautiful hotel, great staff. However, TERRIBLE location, no taxi wanted to go up the mountain. so be prepared to walk up steep hill. Also food was great but limited-time. Could not request what you wanted to eat only what they had on the menu.

After sitting on the plane on the tarmac for nearly three hours, our St Thomas - Miami American Airlines flight was canceled late last night. The majority of passengers on the full flight were scrambling to find accommodation and luckily we managed to get a booking at the Pink Palm Hotel in Charlotte Amalie’s historical district. At around 9:15PM we arrived drenched from the torrential rain, absolutely exhausted. Oh my goodness, what incredible service we received from the fabulous Team at the Pink Palm. They went beyond the call of duty organising a delicious dinner even though the kitchen was closing, sorting out a taxi for our early morning departure, helping with another hotel booking that needed to be cancelled, quickly making breakfast for us to take to the airport the next morning (even putting our take-out in our bedroom fridge while we were at dinner), and then following up this morning with all that had been organised the previous night for our early exit. The service and attention to detail we received from this friendly boutique hotel is the best we’ve ever received. Thank you Pink Palm Team for helping make our potentially awful evening into such a fun, memorable one. We highly recommend this happy, stylish boutique hotel.

Everyone were so kind and helpful. We felt at home. Very clean. The picnic breakfast was a delight touch. Beautiful views. Thank you for a relaxing experience. We will return!

This property is gorgeous! Staff was very helpful and kind. Helped with taxi services and the complimentary breakfast (although very simple) was a nice touch each morning. The views are amazing here and the pool was very clean. The hot tub was not hot, however, and had a weird smell so we avoided that area. The property is situated high up so there are a lot of steps - definitely not meant for those who aren't open to leg day every day. We would absolutely book here again!

Very comfy beds but the pool area was a little dirty. The neighborhood did not seem safe with bars on windows everywhere. Felt uncomfortable at night

I stayed here for my 39th bday and had nothing less than a ball. The staff was AMAZING and that's no lie. They were beyond accommodating and extremely affable. Everyone truly enjoyed their jobs!!! The room was exactly as pictured, with modern furniture and features such as a lighted mirror. I genuinely enjoyed my stay and will definitely return! PS. They deliver breakfast in a basket to your room it's so cute and romantic!

Beautiful hotel with amazing views of the bay. Pool area was very pretty and the staff was helpful and attentive. Excellent dinner and the picnic basket that was delivered to our room with breakfast was great.

This property was beautiful with amazing views. The Staff is amazing. But the stairs are challenging at first. But book you will be glad!!!