Comfort Inn New Orleans Airport South

It was a cool stay

They accepted our reservation and payment via ******* and had no room for us when we arrived. Sold out was what we were told and reception refused to check with other Comfort Inns nearby.

0/10 I DO NOT recommended!! Upon arriving we were told a shuttle would pick us up. We waited 2 hrs after being told twice that someone was on the way. We ended up paying a taxi. We got to the room for check in to find out the t.v. cable did not work. We spoke with the front desk who informed us that the service would be down for 3 hours. The following morning service worked until 11a.m. and went completely out forcing us to leave the hotel due to what the manager said was "Comcast having issues in the area". AGAIN. We requested some type of compensation and was told that we would have to speak with the general manager. We continued to ask "whom that was" to only constantly be told we need to speak to the general manager. It was such a frustrating bday trip. The morning of departure we asked the front desk about a shuttle to the airport. The lady stated the shuttle would be there at 5am. We went into the lobby at 4:45 a.m we sat there until 5:00 with no one apppearing to drive myself and another couple to make a flight that began boarding at 5:50!!! We again had to pay an uber for a ride. We booked this hotel because they stated that they were 4 mins away from the airport and offered shuttle service. I WOULD NEVER stay here or ANY Comfort Inns again!!

Nice clean comfortable modern HD tv system free parking nice breakfast. No tea in room but there’s some at the desk. No tea coffee station in reception but there might be a good reason for that. Would I go back? Of course

Arrived at 2 am, checked in and the room that was given to us was NOT cleaned/ prepared for new guests. Thankfully staff gave us new rooms for free but then next morning, Badar, went to my friend’s room and gave a nasty attitude about us having those rooms when we booked a double queen (we had 2 separate king bedrooms now) but that was not our fault because why wasn’t our original room prepared??? You knew we were coming. We ended up having to leave those king bed rooms and got a CLEAN 2 queen beds now. Normally, you clean hotel rooms DAILY, beds are made, new/ clean towels, restocked necessities… nope, not here. Also the ******* information says it’s 4 minutes away from the airport, lied again. It’s actually 14 minutes and their airport shuttle starts at 5am. Our flight was at 5am so couldn’t even use that service. Breakfast was alright, make your own waffles, coffee, cereal, toast. Anyways if you’re looking for a quick, cheap stay, I guess book here.

It was a comfortable stay that met our needs and above expectations. Would have like to been able to use the gym, but all the equipment was broken and unusable.

The door shut in a way that allowed those in the hall to peer in, if they tried. The television was cracked and the hardware that was supposed to be mounted to the back of the television was sitting next to it. The towels had hair on them. The staff was nice and check in was quick but I don't think I'll try the Choice Hotels brand beyond this.

Nice hotel right near the airport. Room was clean and well-kept. My only complaint is the awful cool, almost fluorescent lighting in the room, specially in the lamps next to the beds. Felt more like I was in a hospital than a cozy room

Checking in was so slow! Person was not friendly and kept answering phone while a line waited to be checked in. Calls seemed personal. Room smelled like smoke terrible.