Chateau des Arpentis

What a gem I discovered when booking at Chateau des Arpentis and all went from good to great the moment we checked in. The owner of the Chateau went extra mile to always make sure we were enjoying our stay at the most. We stayed 2 nights and stayed most of the time at the property enjoying the facilities. Breakfast is continental but the quality is top and also plentiful to start the day. I highly recommend to stay at Chateau des Arpentis if you travel to Loire Valley visiting castles.

WE ARRIVED AT 1400, AS THE RECEPTION WAS NOT MANNED I CALLED THE NUMBER INDICATED AT THE DESK. I HAD THE DUBIOUS PLEASURE TO SPEAK TO AYMERIC THE OWNER WHO IS QUITE A CHARACTER. HE TOLD ME OFF AS I ARRIVED BEFORE 1500. EVEN THOUGH THE ROOM WAS READY (INFORMATION FROM THE NICE CLEANING LADIES) HE REFUSED TO GIVE ME THE KEY. I THINK HE HAS NOT YET GRASPED THE CONCEPT OF HOSPITALITY AND READING THROUGH THE COMMENTS, IT SEEMS HE HAS A REPUTATION TO DEFEND. AS A TV PRODUCER HE WOULD BE MY TOP PICK FOR A RERUN OF FAWLTY TOWERS AND WOULD GIVE BASIL FAWLTY A RUN FOR HIS MONEY. WHEN QUESTIONED HE BECAME VERY CONFRONTATIONAL AND STARTED TO SHOUT. IT WAS QUITE A PERFORMANCE. NEVER HAD SUCH AN EXPERIENCE IN HOSPITALITY. THE LOCATION IS VERY NICE. CLEANLINESS IS NOT TO HIGH ON THE AGENDA. YOU ARE CHARGED FOR A 5 STAR ACCOMMODATION AND GET FAR LESS. FORTUNATELY, THERE ARE MANY ALTERNATIVES AROUND.

It was nice but very quiet and the chateau did not have much to offer.