alexis
14 tháng mười một, 2023
Upon arrival, our greeting was so subpar it immediately set a bad tone. Not one smile or thank you for joining us, Barely made eye contact, gave very rude one word answers to our questions about valet, breakfast & incidentals. Could not be bothered to shut off her personal phone & had it playing while checking us in. All bathroom exhaust fans in hotels were not working according to maintenance. The down comforter as was extremely light & worn out. When I called the front desk to ask for another one (decided i could layer them), I was met with the same poor rude attitude female front desk attendant. Was brought another worn out rough dry waffle blanket. Explained to housekeeping for another comforter & was brought again another worn dull comforter. And not to mention the view. I am aware that i did not pay nor request a view, but when i pulled back our drapes, i was met with an alley/view other sode of hotel. To say i was disappointed would be nice. We decided to stay in a boutique hotel for the experience over a typical chain hotel but this makes us secound guess our next travels.
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