Tài Khoản Khách
ngày 13 tháng 10 năm 2023
With Stultifying Ambivalence this hotel went from 4 stars to Zero! We’ve stayed here 9 times in in 9 months. Rooms were clean & updated-staff were friendly & welcoming. -4 Strikes in 2 months … 1. TV remote was missing-the continually revolving front desk admin was completely indifferent and left the problem with us to solve 2. Unbeknownst to us, the place has begun construction with painters at our window (on our balcony) at 8am until we departed. That said, stuff happens & we gave it another chance—until today… 3. Arrived last night to a place under complete demo & partly rebuild condition with minimal parking…having to haul luggage across a field, through barricades and a hazardous construction zone. 4. 6 AM wake up call to construction outside our window…unacceptable. To add insult to injury…upon check out, instead of being greeted with a customer centric friendliness & appreciative manner, we were updated with a new rule- apparently dogs are no longer allowed. Don’t worry Thunder, we won’t be back🐾——-As very clean, quiet and courteous guests, it is most definitely their loss.
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