GrandStay Residential Suites Hotel

The road noise kept us up most of the night. The bed was really uncomfortable as well. Would not recommend staying here, the area around the hotel was a little sketchy, for St Cloud anyway. Do yourself a favor and stay at another place.

We LOVED our stay here. The most professional and cleanest hotel that we have stayed at in a very long time; we will ALWAYS look for a GrandStay hotel when we go out of town. We LOVED our stay here. We felt like a King & Queen; Very professional.

Breakfast had a great selection, did not even need to leave as the breakfast provided was very decent! The room we got was spacious and cozy. The bathroom was good and the provided toiletries were great. When we asked for more the staff were eager to help and very friendly. While we were there, the hot tub was unfortunately not working. Other than that there really isn't much to complain about. 9/10

Hotel/extended stay is as described. Clean, comfy. Praises to AnnaMarie, employee at front desk. She is a rockstar on steroids!! She is so attentive to her customers and always with a smile and eager to help. She is easy to visit with and even when she is swamped, she cheerfully helps. Well done, AnnaMarie!!!

My husband and I were enjoying a mini get-away in St. Cloud and decided to spend the night after a fun day adventuring the city. We ended up going to the GrandStay Hotel.. I now wish we would have done a little more research. There was no line, but it still took 30+ minutes to get checked in. The gal at the front desk had no idea what she was doing and ended up running my card a total of 3 times. We finally got to our room and were on the first floor where we spent the next few hours listening to men arguing in the front of the hotel.... Once we returned home, I noticed they had charged me for two rooms. I contacted the hotel immediately when I noticed the error and the manager, Rachel Burns, said she would handle it within the next 10 minutes and I would receive an email receipt that it had been handled... 2 days later and I still hadn't received an email. I called and she had never issued the refund. She did handle it the 2nd time I called. However, I requested some form of credit for this inconvenience and 5 days later I've still had no response. Extremely poor service. Watch your bank account if you stay here.

My mother, daughter, and I stayed here between performances at the Paramount. The staff was so friendly and accommodating! My daughter and I had our own bedroom and my mom had her own space in the other room. We had a full kitchen counter and full-sized fridge. Great breakfast, well stocked. Good coffee! We had a late checkout which really helped me out!