sharkwhale13
ngày 7 tháng 7 năm 2024
Staff friendly and helpful. Wheelchair room with walled in views. For a person who cannot walk, shower with a ledge and challeges person in wheelchair to transfter to shower chair. Beds comfortable, towels soft. Breakfast is the expected standard for a 5 star hotel, nothing extra-ordinary. View of the lake is memorable and makes one feel noble to have this view while having breakfast (or any meal). Mr. Tugay, front staff of 20 years, serviced us whenever he saw a need and was very attentive to how to help. We truly appreciated his sincere willingness. The unobstruced view from the retaurant and some of the lakefront rooms are superb. Unfortuanately, the hotel does not have lakefront rooms for reduced mobility clients.
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