Marabou Resort

Out of the 37 countries I’ve visited, this hotel ranks as one of the worst experiences I’ve ever had. From start to finish, it was riddled with poor service, lack of basic hospitality, and overall neglect. Upon arrival, there was no one at the front desk. When someone eventually showed up, we had to ask for every single detail — nothing was explained, not even simple things like breakfast time or location. The room itself was full of insects; I was literally awakened by a spider crawling on me. The shower head was broken, and the bathroom floor was so poorly maintained it felt unsafe to walk barefoot. Housekeeping was nonexistent. Even after hanging the “please clean the room” sign and being out all day, we returned at 4 PM to find it untouched. Requesting fresh towels became a frustrating ordeal — I had to speak to three different people before someone finally responded. When the room was eventually “cleaned,” it consisted only of emptying the trash and replacing towels. Toilet paper wasn’t even restocked — I had to request it separately. Breakfast was disappointing and served in an area that reeked of sewage. The food was underwhelming at best. Cocktails were watered down, lacking any real alcohol, and the lamb chops were laughably tiny — smaller than a 50-cent coin. My salad consisted mostly of lettuce, with a few slices of cucumber, tomato, and some dry, hard meat. It took over 30 minutes to arrive. Customer service was inconsistent. Only two staff members — a cheerful woman and a kind man who served us dinner — showed any warmth. The rest were cold, indifferent, or downright rude. One server, a Nepali man in the restaurant, brought our drinks without glasses or straws and made no effort to assist further. It’s a shame, because the location itself is beautiful. But behind the façade lies a deeply disappointing and frustrating experience. I would not recommend this hotel to anyone — it’s simply not worth the stress.

A Perfect Escape – Marabou Resort ⭐⭐⭐⭐⭐ Marabou Resort is a true hidden gem, offering comfort, elegance, and tranquility in the heart of nature. The spacious rooms, heated outdoor pool, and breathtaking views make for a relaxing stay. The resort boasts one exceptional restaurant—one with authentic Italian flavors. The outdoor terraces and fire pit area add a special touch to the experience. With beautiful event spaces, fast Wi-Fi, and ample parking, it’s perfect for weddings, corporate retreats, or a peaceful getaway. Highly recommended—we’ll be back! ❤️