Grand Hotel Riga

We have stayed in this hotel on numerous occasions and it has always been OK. However we went to have a meal there a few weeks ago and it was just awful . Staff were rude ,service extremely slow and the food definitely below standard. It's a shame that the standards have been allowed to slip so badly .

The hotel is horrible. The building is decrepit, to use a nice word, curtains are black plastic, and so is the floor - who was full of hair. The bathroom smelled decals and the toilet would not flush. Thr breakfast was even more horrid - salami, ham left in a room with no air cond while there were 40 degrees outside. Ty here were 8 guests in the whole restaurant, and when we asked for a table outside, the lady took the crumbs, but did not bother to change the mats until asked to do so. The toilet downstairs was full of papers on the floor. The decoration looks like in thriller movies. The only nice thing was Svilenia, the girl at the reception: she spoke perfect English, had great recommendations for food and drinks, and was so very accomodating. The owner should invest a hefty amount of money both in cleaning and renovating and the training of his staff.

This is an nice hotel with splendid view towards Donau river. The hotel is huge 16 floor but still quiet. The rooms are nice, but carpet floor is getting worn and sticky. They had slippers tho. Nice restaurants and garden availability. Breakfast was mediocre. Panorama restaurant in top floor is worth a visit. Parking included.