Tài Khoản Khách
ngày 8 tháng 6 năm 2025
We are a family of four and were traveling to Ruse for a family matter. Initially, we hadn’t planned to stay overnight, but due to a change in plans, we needed to book a room for the same day. One hotel had already declined our request, stating they were fully booked for the weekend. We then searched for nearby alternatives and came across Cosmopolitan Hotel & Wellness. We called to check availability, and a very friendly receptionist invited us to come over. Upon arrival, we found convenient parking right in front of the hotel. The lady at the reception was exceptionally helpful and kind. Although she could have booked a more expensive room, she genuinely considered our comfort and explained that the air conditioning in that particular room might not be sufficient given the outside temperatures. She carefully went over all options with us, and we ended up booking a lovely room that was perfect for our family, including our two young children. Shortly after, another friendly staff member promptly arrived to set up the extra bed and ensure we had everything we needed. We were very satisfied with our stay. The room was clean, comfortable, and well-suited for a family. The hotel’s location is excellent—close to the city center, restaurants, parks, and various attractions. We highly recommend Cosmopolitan Hotel & Wellness and would gladly stay there again.
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