Royal Tunbridge Wells

快捷酒店，方便。

Overpowering smell of damp in the room it was disgusting. Marks and stains all over the walls. Carpet looked gross. The room was so cold, air con (which can be turned off) blasting out which seemed to be the norm throughout the hotel as everywhere was freezing. Windows dont open so to be trapped in a room that stank with no fresh air was not enjoyable. Price for 1 night (Saturday) with breakfast £178.99 not even a complimentary bottle of water. Staff were friendly. Breakfast was ok.

i walked through the door greeted gently by the staff. Very good customer service right off the start. i sat down for some cocktails made by lucy and they were very enjoyable. Would recommend

Lovely, lovely staff at the restaurant at the Premier Inn, Tunbridge Wells. Super kind, friendly and helpful :) clean and tidy environment and decent food for a decent price.

Terrible hotel. Paid for early check in for a wedding, room still wasn't ready 2 hours later, dumped in another room without the facilities for a family..

Location is close to the train station and it’s easy to nip out and get food in town. On arrival I used the self check in. My key card got me through the corridor but would not let me into my room itself. My room was spacious and was probably one of the biggest rooms I’ve had in a premier inn, but it looked like it needed some investment. There were squares of carpet loose under the leg of the bed and near the side table. The walls were chipped and there was some staining and splashes on the wall behind the tea tray. My tv remote didn’t work despite the receptionist changing the battery. Every time I turned the tv on by the tv itself the volume would be ridiculously loud despite me turning it down on my last use. My room also had a slight smell of urine which I didn’t notice until I had settled in. As a result I did a more thorough inspection of the bathroom and it was probably as clean as it could be for the room’s age. I didn’t eat here. I would consider staying again depending on pricing but I paid almost £250 for 2 nights as I booked last minute. I would not pay this again