Royal Tunbridge Wells

The bar was rather expensive, it was just like being in London, but without the sights. The pillows are not great, I woke up with a head ache. One of the lifts was not working. The staff were all very friendly and helpful, especially the cleaners.

The restaurant service was terrible the food matched the service this is the 4th time hear; one good point is you always know you will be disappointed with the food and the service Good points are the Beds are comfortable and the rooms are clean

Stayed at this property for one night for a family funeral in the area. Parking situation is not great at the hotel, had to park in the drop off bay to empty bags out of the car and to check in. We used the automated check in which did not work very well. So we had to wait for around 10 mins for someone to be free to check us in. It seemed to be quite chaotic, phoned ringing, people nowhere to be seen, people hanging around for service. We approached the manager who said he will get someone and then he realised he was better off doing it himself. We were allocated room 411. The room was clean, and was very spacious, one of the biggest premier inn rooms that I have stayed in. The usual was great that you get with a premier inn, clean, comfortable, tv worked well. I did see one person complaining because he was allocated a room that had not been cleaned. Did not have breakfast as we ate out in Royal Tunbridge Wells. Would look elsewhere in the area before deciding to stay here again.

Very nice and clean hotel would definitely recommend to friends and family. Had a really lovely breakfast and the staff were very helpful & polite. I had a Spacious clean room with no problems & i Enjoyed my stay and will be returning again soon.

Stayed here for a local wedding. 2 nights was just over £100 which is superb value for a town this size. We bought the brek once which at a tenner for all you want is also good value. Room good quality with good kip despite being on busy road. This gaff is excellently situated for the town centre and The Pantiles area-literally a 5 min stroll. Although there’s no parking on site I parked in a nearby uncontrolled street for free a few mins walk away. Well happy and would definitely stay again if in the area.

You know what to expect with Premier Inn. I find the lack of staff at check-in impersonable. No onsite parking, £10.80 in a nearby multi storey for 24 hours. Breakfast's recently always have something missing, this time no orange juice, world shortage they said Liquid soap in bathroom was watered down, is that just penny pinching Other than this standard Premier Inn