Các đánh giá Noemi's Rooms

I book this room on booking.com.After I book they leave the key of the room in garden in one of the roses ( There were 50 roses and in the night ) What kind of service and hospitality is this ????!!!! Please explain me this.After I couldnt enter in the room which was 1.8 km walking distance from this so called reception .The host didnt respond on any of 20 calls on whattsup or normal calls or booking messages in the evening !!!!???? What is this in 21 century ??? What if there is really something going wrong . So me and my girl were outside infront of the door without no one to help us !!!After this come one of the neighbours outside and tell that guests has many problems and never no one help them.This is shame for tourism and Croatia !And after all next day they make my reservation like no show.We were there but because of wrong key we couldnt enter and they didnt want to return the money.But here we start to amke advertisement for them how they directly steal money from us.Sramota za hrvatsku za grad Rovinj kako ste nam pokrali novac u Noemi's Rooms Rovinj.