Haven Hotel Rotterdam, Curio Collection by Hilton

It’s a very nice hotel with friendly and willing to help staff.

The hotel was amazing and the location is ideal (next to the metro and Erasmus bridge), it is also near big attractions and the staff is lovely ! I would definitely recommend:)

This Hotel is a good Hotel. Before was named MAINPORT. Rioms are very good. Comfortable. Spacious. What I can say is that the Breakfast is not as for 5*Star Hotel. Nothing special. The room 8s also not well illuminated.

Beautifully design hotel, but our room was facing a busy street when we asked for a water view and the noise still came through time to time. The location is helpful and walkable distance to the metro but it’s confusing to find without directions. The spa pool was closed during our stay unfortunately bringing the amenities down since that was a main attraction. Appreciate the helpful staff.

Hotel was in a good location, right next to the metro and lots of lovely restaurants nearby. For the price, I thought the amenities in the room were lacking. No iron, some of the sachets eg. Shoe shine was torn open, a wine glass was missing, bare minimum of tea options, the bath took 40 minutes to drain, and the hot water was BURNING - burnt myself (no warning). I usually don’t complain about stays but as this a highly rated hotel and for the price I paid, I was disappointed.

All things considered we had a great experience, but the hotel has some rough edges. We had a 2 night stay traveling with our 1 year old daughter. Check-in was flawless and staff was very helpful and friendly. We noticed the mini fridge wasn't working and we wanted to use it. Got downstairs , they were aware of the broken mini fridge, and were assigned a different room. Fast forward 1 day and we noticed the 'secondary' lights in the bathroom were not working. Lights around the bathroom mirror and around the smaller make up mirror. Not ideal, but we were not about to switch a second time in 2 days. My partner also found a small lotion handpump from a previous residant that seemed to be sitting there for quiet some time by now. At the breakfast area there were electrical cables hanging from the ceiling and sticking out the walls and we found some small bugs (we think they were ants) in our multivitamin juice. We did not test the others. Other than that, staff was, again, very friendly and helpful, room was great, great bed, great location and great choice of food during breakfast.