Cosy Cottage Thermal Holiday Park

Loved the campervan/suv overnight parking area at the back. Double park separated by tall trees (bushes) to give some privacy. Individual pin provided for entry/exit. Quiet and respectful of 9 pm quiet. Office hours 9-10 am & 2-6 pm. Gates are closed outside of office hours. Onsite laundry, large fully equipped kitchen, hot tubs (we never used but those who were seemed to enjoy). 300 mg free wifi!!

We booked the two bedroom cabin and it was actually better than the photos online looked. Beds were comfy, kitchenette was clean and useful and included basic utensils. The park was good for walking around with our toddler who just needed to be outside. Wished we had stayed longer to be able to cook our own Hangi meal in the steamer. The facilities are what you’d expect for the prices but suited us perfectly!

Location was perfect, close to attractions and shops but didn’t hear city noise. Bathroom facilities were nice and clean. The thermal pools were amazing to relax in. My daughter loved the normal pool and the playground. The tent sites could have been bigger and the wifi ******.

On the edge of the lake, surrounded by green space so is peaceful but still only a few mins drive to supermarket and attractions. Spotlessly clean, no musty motel smell or horrid air fresheners, room seemed recently refurbished and was bright and clean. The kitchenette was modern and well equipped with the basics. Swimming pool and hot tubs were great. Communal showers were clean. No time limit on the showers like at some campgrounds! Definitely would stay again.

Really enjoyed our stay in our motorhome at Cosy Cottage. The free spa pools were a joy at the end of a busy day's sightseeing The facilities are clean. Excellent showers! Some pitches had privacy screening. The lady at reception gave us lots of helpful information about things to do. She also had vouchers for a couple of the attractions. There is a small corner shop and a fish and chips shop nearby.

This Holiday Park was not what I was expecting. It does now look anything like the photos online. We booked out a little unit which was on top of other units. At night time it was very loud when people walked past your room. The bedding and interior of the units was very poor. The beds were springy and weren't even made when we arrived, we had to make our own. The interior was very run down with broken handles off the windows and dirty curtains let alone the dirty microwave and kitchen. The toilets and the showers weren't very nice either they smelt and had mold around. The showers were very dirty on the ground and the toilets were not clean for our arrival. Next the wifi, on the website it says you get 300MB of wifi per day, firstly if you are paying a lot of money to stay you would think the least that they could do is give you unlimited and secondly make sure it works!!! Multiple times I got disconnected and wasn't able to connect back. It was very slow and not good at all. The track to the hot water beach was very muddy and run down. Obviously the Holiday park cant do anything about the weather, but I think in the future they could build a track and make it more inviting to the guests. I think the only thing that is good at Cosy Cottage is there thermal pools, there were hot and looked some what clean. Also the fact that they empty and then refill them each day reassured me. They had a good selection of temperatures and they were run by the thermal Heat underground which is cool. Also the Hangi cooker was cool too, we didn't use it though because it looked very grubby and dirty. I think if you have awesome facilities like that, make sure that they are clean so that people will use it more often. Overall I do not think it is worth the money. Save it a go somewhere else.