Tunali
ngày 31 tháng 10 năm 2023
We stayed here for 3 nights in a “Superior” Room. Pros: The estate is lovely The common areas are charming and well decorated Breakfast was nice; service at breakfast was also good. The bed is comfortable All small requests were addressed quickly The room was clean Cons: The room is clean but very shabby. There is nothing charming about the room. It looks as if there has been little improvement since the 60s, except for painting a thick coat of paint over all of the surfaces repeatedly. There is rust on the lights, on the shower curtain rod, the toilets and sink are from the 60s. The closets smell musty. Bath towels, amenities, little furnishings are of low quality (except for the bed linens - they were nice) Pool didn’t have enough sunbeds. A hotel which holds itself out to be luxurious and relaxing should be able to anticipate the needs of their guests; this hotel does not know how to do that. When you ask for something, they will do it but that puts the burden on the guest. There are many little inconveniences and missteps, coupled with a tragedy of a room, which lead me to conclude this hotel is massively overpriced. I would not recommend it to anyone. It was a disappointment and not worth the price. If you choose to stay here anyway, go across the street to Jardin des Pizzas it’s amazing.
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