Spagna Luxury'n Trevi

We loved this property on our vacation. The location was excellent. The area was extremely safe and we felt comfortable walking around. Within a block of transportation. Restaurants all around us. The room was very comfortable. Updated bathrooms and very clean. Would definitely recommend this property to anyone traveling to Rome.

Maybe the reviews have not been written by people who stayed in their “annex” apar**ent with a few rooms around 800 meters away from the guest house. The pictures speak for themselves. Bottom line: no charm, no luxury, the building needs to be renovated and the room updated, particularly the bath room and the common parts. Far too expensive for what it is

BEWARE!!!! ABSOLUTELY THE WORST EXPERIENCE!!!! You have to go to a different location to get key. They never gave us the key, but were quick to collect the taxes immediately. Then had to take taxi to the actual guesthouse. The taxi would not go down the street where the guesthouse is. Once at the guesthouse, the key was not in lockbox. We had to wait 40 minutes for personnel to bring us the key, claimed they forgot to give it to us. THE HEALTH DEPAR**ENT HERE IN THE STATES WOULD SHUT THEM DOWN IMMEDIATELY. This guesthouse has mold. You can tell they tried to scrub it clean. It's dirty and has a musty smell. The staff was not helpful at all, extremely rude, claimed to have no staff to address the plumbing leak as well. They DO NOT CARE what you are going through. NO CUSTOME SERVICE. We had to find another hotel during the Ryder Cup event where all hotels were sold out. We ended up finding a hotel 15 minutes outside of town. DO NOT STAY HERE!

Location was great but the room was terrible. The air conditioning did not work well, room was hot which made it very uncomfortable. The mini fridge also did not work well, so couldn’t cool any drinks to stay refreshed. The water had to be shut off due to a maintenance issue, which meant no ability to wash or bath for almost a full day. The management offered no compensation. Strongly suggest not staying here.

When you’re booking your hotel room there they show you one picture and when we got there the room was nothing even close to what it looked like in ******* webpage

Location is excellent. I was able to walk everywhere I wanted to visit and see. The room is clean and comfortable. The check in process was unique at this location. I had to call 20 mins prior to my arrival in order for the receptionist to meet me at the property to check me in since there is no receptionist there. It feels more like an air bnb than a hotel. Anyways, she was punctual upon my arrival, very nice and gave me great recommendations since it was my first time to Rome. Overall, great place to stay unless you’re looking for a typical hotel experience.

It is basically an apar**ent turned into 3 hotel like room. The check in is from 14:30 to 17:30, if it later you need to pay 25 euro. I think it would be more fair the owner would just scheduled with the visitors. Sound proofing is not soo good. The room itself is very big and the showers are great! Perfect location.

Albergo in posizione centrale anche se in un palazzo molto vecchio. Stanza ampia ma vuota, poco accogliente ed un po’ impolverata. Molto diverso dalle foto. Personalmente mi aspettavo qualcosa in più, soprattutto per quanto abbiamo pagato.