Hotel Gravina San Pietro

Struttura centrale personale gentile e sempre disponibile

Ad eccezione del membro del personale di servizio mattutino con la barba che manca di pazienza e risponde solo con "NO" ad alcune delle mie domande, gli altri membri del personale di servizio sono molto pazienti. Il personale di servizio serale è eccellente. Il primo giorno, quando l'aria condizionata nella mia stanza si è guastata, mi hanno prontamente aiutato a passare a una nuova stanza. Quando ho perso alcuni oggetti, sono stati anche molto pazienti ad aiutarmi a trovarli. La camera è piuttosto piacevole, in quanto è pulita, ordinata e confortevole. La colazione è adeguata e riempie lo stomaco, ma niente di straordinario. Ogni camera dispone di un balcone, anche se la vista è solo di una strada ordinaria. Il personale di servizio serale è eccellente e mi hanno prontamente aiutato a passare a una nuova stanza. La camera è piuttosto piacevole, in quanto è pulita, ordinata e confortevole. La colazione è adeguata e riempie lo stomaco, ma niente di straordinario. Ogni camera dispone di un balcone, anche se la vista è solo di una strada ordinaria 除了早上大鬍子服務人員除外其他服務人員都很有耐心，晚上的服務員太棒了，第一天房間空調壞了還幫我升級換了一間，東西不見了也很耐心幫我找回。 早上那個大鬍子服務員告知他一些問題只會說NO，觀感不好。 房間還不錯，算乾淨整潔舒服，早餐一般還可以吃飽，每一間都有陽臺但是景觀就是一般街道。 The service staff members, except for the bearded morning employee who lacks patience and responds to some of my inquiries with a curt "no," are very patient. The evening service staff is excellent. When the air conditioning in my room broke down on the first day, the evening service staff promptly helped me upgrade to a new room. They were also very patient in assisting me to locate my lost items. The room itself is quite pleasant, being clean, tidy, and comfortable. Breakfast is adequate and filling, but unremarkable. Each room features a balcony, although the view is of an ordinary street

I stayed six nights and I really enjoyed the Hotel. Great location, it is off the beaten path, you aren't close to any other hotels, so not a lot of tourists, or places looking for tourist money. A complimentary breakfast each morning got things off to a great start. There is a restaurant right next door that is REALLY good and very casual. Everything you'd want to do is an easy walk from this hotel. The front desk staff, breakfast attendant and housekeeping were very good at their jobs!!!!!

On 10-10-2023, we arrived before check-in. Simon allowed us to leave our luggage. When we arrived at 7:30PM from our tour the room was not available/cleaned. The night manager, Arturo, was upset that I stayed by the door to make sure the room was cleaned properly as he as going to clean the room. I also told him I didn’t want a dirty quilt put back on the bed. Arturo told me I should go to another hotel. I told him that at this time (8:30 PM) I cannot go find another hotel. I also told him that I have every right to be upset as I made my reservation 10 months in advance back in January. Arturo didn’t speak to me after that. The room was finished after 9 PM. The room did not resemble like the pictures on their website. The room was very out dated, leak and mildew on shower door.

Great views of Vatican City from our balcony. Wonderful breakfast included (and I don’t even like breakfast). So easy to walk everywhere from our hotel. Our only complaint was it was quite hot in the afternoons and our thermostat could not be set lower than about 75. It was really hot trying to sleep at night. Otherwise, we loved our stay here.

Very basic. A bit of updating is needed overall. Conviniently located for trips to the Vatican. Breakfast was not good. Price was relatively low - so you get what you pay for - but it was ok.

The staff members are nice, easy to deal with. The property itself is ok and it’s location is very suitable for walking in and around the Vatican. The restaurant sole staff is very nice and courteous.

Stay went well. Would of appreciated after coming from Canada that I would of been able to get a room before 2 pm. Also maybe a water bottle in the fridge upon our arrival would of been nice.

Very clean and spacious room, with an excellent view of the Vatican. Manager and staff were extremely friendly, helpful and courteous.