Best Western Plus Hotel Universo

Clean rooms great location close to train station, rooms a little small but overall good hotel

Hotel room for family group is spacious. Staff were friendly.

The room is spacious enough for me and my friend to open our luggage at the same time and still lots of room to walk around with the case opened. The bed and linens are comfortable. Desk to long and wide, with two chairs allow us to use and put on daily skin care together. Only if they could setup slippers in room and add in tooth brush and tooth paste in the bathroom then it will be perfect. Location wise there are quite a lot of restaurants around and it is very close to the central terminal, just a 5-10 minutes walk. You can also take bus or train around to travel around attractions in Rome very easily. There are 2-3 receptionists in the check in counter, they are very knowledgeable to Rome and hotel product knowledge, hope they could keep smile on faces and more friendly. Also I request a non need service to our room to the housekeeping attendant on the second day, but we came back to the room and found it was cleaned. Attached the photo is the door stopper which I found good for the attendant they don’t need to bend their back and also to protect the door from getting starches at the same time.