Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Đánh giá đã xác thực
Vị trí9.4
Trang thiết bị9.4
Dịch vụ9.4
Vệ sinh9.4
Tài Khoản Khách
Phòng Đơn Nhỏ
Lưu trú vào thg 6, 2024
Một mình
6 đánh giá
10/10
Nổi Bật
Đăng tải vào 7 thg 7, 2024
A chic hotel in a fantastic location near the palatine hill. Service was kind and attentive and the welcome drink and evening drink were an unexpected bonus. The room and bed was very comfortable.
Dịch
Người Dùng Ẩn Danh
Phòng Đơn Nhỏ
Lưu trú vào thg 11, 2022
Một mình
5 đánh giá
10/10
Nổi Bật
Đăng tải vào 27 thg 12, 2022
The hotel environment is well designed and cleaned.
Reception is nice and helpful as well as polite.
I found this hotel via a Rick Steves book & there was a promotional discount code, and they did apply the discount code. Pros: Top notch staff - professional, friendly, welcoming, & efficient Waking distance from a lot of cool sites Surrounded by restaurants and convenient stores Very clean Comfortable beds Complimentary wine tokens given for lunch & dinner Smart TV in the room so you can watch YouTube or mirror your phone to the TV during your downtime Given a daily complimentary bottle of water Complimentary robes & slippers Cons (minor, but just giving a heads up of items some readers may want to consider): The fridge is a mini bar, but there is enough space to store something small if you need to. The location looks a bit off putting bc there were sleeping bags & pillows a few steps away signaling potential homeless people sleeping there, but the hotel doesn't play about security - you have to be buzzed in. No key cards, an actual key is used to access your room & cut on the power. Room safe is traditional lock & key. Check out is pen, paper, & calculator not like current hotels with a computer based process. Not a big deal, but I felt bad when I asked for a detailed receipt and the gentleman at the desk had to create one by hand. The pancakes. Not to yuck anyone's yum, but they just weren't worth 9.50 € Overall, I'd still give a 5 bc it really was a very nice stay. If you're in a rush to a scheduled tour and maybe not yet confident in grabbing something nearby, then i do recommend eating at the hotel. That's what we did until we got more familiar with the area and the flow of the city. The staff, in particular the tall, blond lady whose name slips my mind, was so awesome! She was literally the kindest person I met in Rome. She was so kind, bubbly, helpful, welcoming... the list of positives just goes on and on. She definitely deserves a raise &/or promotion!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for such a thoughtful and detailed review! We’re absolutely delighted to hear that you had a wonderful stay and that our staff made such impression. It’s great to know that you enjoyed our prime location, comfortable rooms, and all the little extras we offer. We’d love to welcome you back anytime for another fantastic stay. Warm regards, Antonio Cirulli
Kimberly B
Lưu trú vào thg 12, 2024
Vợ chồng
10/10
Nổi Bật
Đăng tải vào 30 thg 1, 2025
Nerva is a lovely boutique hotel. They provide exceptional services. They arranged pick up from airport and transportation to the port for our cruise at the end of our stay. The entire hotel is lovely with the most friendly staff that makes you feel part of their family. They go out of their way to make sure you are taken care of. They helped us with recommendations on where to eat and sightseeing. Always asking what we needed and how our day was after returning from sightseeing. Food is excellent. Entire hotel is spotless. They provide a safe in the room. We were given a book on Rome, a tote bag and a water bottle as mementos. Can’t say enough! Highly recommend!
Dịch
Phản Hồi Từ Khách Sạn: Dearest Kimberly, thank you so much for taking the time to share your thoughts with us. We are very grateful that you enjoyed our staff, the services and the food. We truly appreciate your feedback and the trust you’ve placed in us. We look forward to having the opportunity to welcome you back soon and make your next visit even better. Warm regards, Antonio Cirulli
53heatherb
Lưu trú vào thg 10, 2024
Vợ chồng
10/10
Nổi Bật
Đăng tải vào 28 thg 11, 2024
This little hotel really IS a hidden gem. The rooms are clean and most comfortable. The staff is uniformly delightful and will happily assist you with anything you need. The breakfasts are so good that we went every single morning, and I'd give them a SIX if I could. Plus the location is really great, too. We liked it so much that we hated to leave!
Dịch
Phản Hồi Từ Khách Sạn: Dearest guest, Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We are very happy that you enjoyed the breakfast, our location, the friendly staff, and the comfortable rooms. Your satisfaction means a lot to us, and we hope to welcome you back soon for another great stay. Warm regards, Antonio Cirulli
Jaffar A
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
10/10
Nổi Bật
Đăng tải vào 7 thg 9, 2024
Very nice boutique hotel, location is super but most important is the staff.. i had a junior suite and it was great and clean, Ilaria from the staff was very kind and helpful.. the moment i checked in she explained to me everything and gave me list of restaurants,bars and attractions around
Dịch
Phản Hồi Từ Khách Sạn: Dearest Jaffar, thank you so much for your lovely review and for staying with us. It was a pleasure to host you and we truly hope to welcome you back. Warm regards, Antonio Cirull