NL Trastevere

we arrived to a small bump of trying to get checked in, although it was very early but they stored our luggage so that we could walk around and eat. The staff was very nice and answered all questions when we had them. a small note if you want a shower at night take it early, I usually shower at night and always had to take cold showers so be warned.. lol the location is very convenient and easy to walk to everything, there are great places to eat all around but make sure to take a card for hotel so if you take a taxi they can find the place, a lot did not know where it was or how to get there. the check in is 2 doors in 37 and your rooms are in 34 Via in Piscinula 2 doors up from rooms so be aware. some bad points, not a lot of hot water, and ants in our room, and there is AC but it is not that strong so remember to open the windows, we always open windows so not a big deal. Roberto, ah Roberto, he is a wonder. he has a lot of information of the area, where to go and was always a big help getting what we needed. we took my In Laws so we had 2 rooms and he was always making sure we had what we needed at all times. Roberto we still need to do breakfast lol. we will miss seeing you. Feel better soon my friend. Denise and James Tabor

l'appartamento non è come nelle foto, le stanze sono minuscole non ci stanno neanche le valigie, il bidet (come mostrato nelle foto) in realtà non c'è, la doccia è cosparso di muffa. inizialmente io avevo prenotato una quadrupla mi sono state date le doppie. la posizione non è male ma non lo consiglierei. le pareti sono troppo sottili e dalla stanza sentivamo le altre persone parlare e russare.

Prendo questo b&b in last minute verso le 21.00, la stanza è la numero 8 e appena entro la puzza di Muffa è forte… tra i mattoni del bagno si notano macchie di muffa. Sul cuscino trovo un bel capello … Insomma d’accordo la posizione, il buon arredamento e l’accoglienza ma per pagare alcune cifre si deve dare di più.. migliorate!

Cuando renté este lugar, después de pagar 600 euros por 3 noches y ver las fotos, no me imaginé que iba a hacer un lugar tan horrible. (Fotos adjuntas) No se parece en nada a lo que ofrecen, no hay respuestas cuando uno escribe, y parece que no les importa nada. Al llegar al lugar y ver el inodoro sucio , no dejaron clave de Wifi, el aire sin funcionar con ese calor que hacía, un papel higiénico usado que dejaron para nosotros, el edificio viejo y feo y muchas una ventana que no cerraba, entre otras cosas…decidí pedir la devolución de mi dinero para irme de ahī. Al no recibir respuesta, mi esposo desde mi país trató de hacer algo por medio de la página de Booking y por error canceló la reserva. Los dueños me dijeron que por haber cancelado me tenía que ir y ellos igual sé dejaban los 600 euros. Después de explicarles que fue un error de mi esposo y que yo solo busco un lugar decente, me dejaron quedarme sin derecho a pedir otra habitación por nada del mundo! Esa noche del calor y del asco, no pude dormir. La segunda noche mientras descansaba con mi hijo a las 9 pm, un hombre nos abrió la puerta… lo cual me dio miedo y desconfianza. Salimos a cenar, y al regresar el hombre estaba frente a mi habitación en sus calzoncillos. Esa noche tampoco dormí. A pesar de que los encargados no contestan, decidí contarles lo que pasó, y a los 5 minutos los escuché gritándole al hombre que no sabían quién era, cómo había entrado y que iban a llamar a la policía porque había dormido ahí sin reserva y sin papeles. Imagínense el susto que sentimos. Nunca nos contestaron mi mensaje, pero gracias a mi se dieron cuenta que en el lugar había un extraño . Para que me entiendan, 600 euros es el salario mínimo en mi paīs por trabajar 1 mes completo. Merecemos eso? Realmente no. Quedamos con una mala experiencia de llevar nuestro dinero a Roma como turistas? Tampoco. Hay gente que roba y estafa, NL Trastevere es uno de ellos. Hay gente que NO debería atender turismo. When I rented this place, after paying 600 euros for 3 nights and seeing the photos, I didn't imagine that I was going to make such a horrible place. (Photos attached) It's nothing like what they offer, there are no answers when you write, and it seems like they don't care at all. When we arrived at the place and saw the dirty toilet, they didn't leave a Wifi password, the air didn't work with the heat, a used toilet paper they left for us, the old and ugly building and many a window that didn't close, among others. things...I decided to ask for my money back to get out of there. Upon not receiving a response, my husband from my country tried to do something through the Booking page and by mistake canceled the reservation. The owners told me that because I had canceled I had to leave and they still left the 600 euros. After explaining to them that it was my husband's mistake and that I was just looking for a decent place, they let me stay without the right to ask for another room for anything in the world! T