Cancelleriadieci

We loved our stay! The balcony was amazing and hotel staff was extremely helpful. Great area and very walkable to restaurants and bars. It was a bit loud at night because there is a restaurant on the first floor. It didn’t bother us and added to the vibe on the balcony - but might bother other travelers.

DISGUSTING This place is disgusting. I don’t know how this place has good reviews considering the state of this room. It had an ant infestation coming from the metal trim of the shower. I understand a few ants here or there but they were crawling out of the metal hole in the shower. There’s mold on the ceiling corner, not sure if the usually paint over so that’s why the review is overall great? The AC remote had gunk and was greasy as soon as we looked at it. The picture of the AC remote was after we even wiped it down. The picture of the tissue with yellow on it, is what came off when we were lightly rubbing the remote. The tissue with the dead ants if just what we killed in one spot from the bathroom as soon as we checked-in. Not to mention the curtain looks gross and the headboard had that oil/dirt stain. When I complained there was no accommodations, no refund, nothing. No help and they claim that the room is cleaned everyday. I sent over these pictures and asked what they make of the yellow tissue and mold. They haven’t responded.

My boyfriend and I really enjoyed our stay here!! The staff was so friendly and cleaning service was very good! It was pretty, clean, and a great 10/10 location with so many amazing restaurants and shops nearby as well as being within walking distance of most of Rome’s historical sights.